It Business Analyst

Req# 8230
York Hospital
York Hospital, York, ME
Practice Support
Full Time, Day Shift, M-F
We are currently seeking a Full-time, 40 hour per week, IT Business Analyst to join our Physician Practice Support Team.
THIS IS NOT A REMOTE POSITION. REQUIRES ON-SITE PRESENCE.

Job Responsibilities

1. The IT Business Analyst is a key supporting resource of York Hospital’s outpatient electronic health record (eClinicalWorks). Their primary responsibilities include acting as a liaison between the IT vendor and the administrative leadership of York Hospital, improving the quality of service and analyzing practice operation needs.
2. Drive identification of requirements across the practices and identify gaps in systems processes through the evaluation of retrospective and real-time data.
3. Serve as an expert and thought leader for technical business processes, developing forward-thinking workflows that promote increased efficiency and productivity at multiple levels.
4. Perform, evaluate and communicate thorough quality assurance.
5. Determine and develop user requirements to ensure maximum usability and efficiency.
6. Analyze the design of technical systems and functionality to determine the impact to business needs.
7. Source and implement new platform process and functionality.
8. Develop, create and provide workflow and process training materials related to EHR system.
9. Acts independently to conduct specific training for all staff roles and users related to the EHR system utilization.
10. Partners with stakeholders across the organization to develop necessary analysis, reporting and documentation. Included in this is MIPS, ACO, Medicaid Meaningful Use and other quality programs.
11. Conduct daily, monthly, quarterly and annual system analytics to maximize effectiveness and troubleshoot problems.
12. Provide feedback and make recommendations to organizational leadership to ensure that the organization goals and objectives are optimally supported by the EHR/vendor.
13. Analyze data to inform business decisions.

Education/Licensure/Certifications

1. High School diploma required.
2. Bachelor's degree or equivalent of 5 years of proven experience.

Experience & Skills

1. 2+ years Healthcare IT Experience required; 5+ years is desirable.
2. Strong Organizational and Computer Skills.
3. Excellent problem-solving skills and analytical mindset.
4. Exceptional interpersonal, written and verbal skills.
5. Proven Customer Service Skills.
6. Demonstrated Interpersonal and Organizational Skills.
7. Ability to interact with patients, staff members and other medical practices.

YORK HOSPITAL IS AN EQUAL OPPORTUNITY EMPLOYER.