IT Business Analyst

Description

Are you ready to make a difference in the world of technology and business? If you're passionate about driving best practices and enhancing business processes, we want to hear from you! AXA Partners is looking for an IT Business Analyst to join our dynamic team in Redhill. This is your chance to work in an exciting hybrid environment, collaborating with talented professionals and contributing to innovative solutions.

Key Responsibilities:

• Conduct options analysis and assess the feasibility and operational impact of various solutions
• Help ensure that proposed solutions meet both business and user needs
• Work independently to complete tasks and deliverables linked to projects
• Model different elements of the business with minimal guidance
• Understand the impacts of potential changes on business processes, systems, and roles
• Identify opportunities to improve business performance within defined projects
• Analyze, design, and prioritize business changes to enhance operations and services
• Support the implementation of proposed business improvements
• Evaluate information to support the design and assessment of business processes and usability tests
• Select and use appropriate tools and techniques for planning, analysis, and implementation
• Identify and validate business and user requirements through effective communication
• Manage relationships with stakeholders to clarify needs and commitments
• Ensure compliance with legislative requirements such as GDPR/PCI
• Review and sign off on strategies and plans to ensure alignment with business requirements and customer satisfaction

• Previous IT experience and relevant business analysis experience, supported by an IT-related qualification
• Strong understanding of development lifecycles, particularly initial stages such as concept scoping and high-level requirements
• Familiarity with visual models for analysis, such as workflow diagrams or prototypes
• Excellent communication, facilitation, and presentation skills
• Ability to analyze business needs and produce accurate documentation
• Capacity to adapt quickly to changes and learn in various situations
• A collaborative mindset with a strong team spirit

About AXA

AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our clients, with a strong focus on risk prevention.

Our mission: Empower people to live a better life.

Our values: Customer First, Courage, Integrity and One AXA.

AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.

AXA Partners' role is also to implement innovative solutions emerging from the AXA Innovation unit.

Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters.