IT Business Analyst

AVEVA is creating software trusted by over 90% of leading industrial companies.

IT Business Analyst (Cambridge / London, Hybrid)

This role sits within the central IT Business Analysis team with a primary focus on digital delivery changes.

As a Business Analyst you will be an inquisitive and strategic thinker who seeks to not only understand the root cause of a business or end user problem/opportunity, but to understand the drivers, asking the right questions at the right time. You will act as a critical friend, collaborating with and enabling stakeholders to make informed decisions based on sound analysis. You will translate the business's needs to provide the best value outcome for AVEVA, ensuring alignment to strategic and tactical aims.

You will work within the Business Analysis Service Framework to deliver a range of services that support the business in IT enabled change. You will also be encouraged to help support the continual progression of the Business Analysis Service, acting as a champion for it, fostering new relationships to build and grow its use and suggesting new ways of working to ensure it remains aligned to the needs of the business.

Key Responsibilities:

1. Undertake analysis to understand how a business area works, considering the people, organisation, processes, information, data and technology
2. Identify and elaborate user and business needs to enable effective design, development and business change
3. Ensure new solutions and services meet business and user needs, and are aligned with organisational goals
4. Understand any business and policy constraints that need to be considered, and assess the implications
5. Identify areas for improvement, explore feasible options, analyse the effects of change and define success measures
6. Take ownership for improving your own knowledge of business analysis, methods and tools and play an active role within the BA practice and wider community in sharing knowledge and supporting other members.

Essential Skills

1. Business analysis. You can apply structured approaches to identify, investigate, analyse and communicate complex business problems and opportunities, within a defined project. You can analyse business goals, objectives, functions, and processes, using relevant information and data to support the definition of requirements. You can conduct options analysis, assess feasibility and operational impact, quantify potential business benefits, and contribute to business case development. You can help to ensure proposed solutions meet business and user needs. You can work with limited direction to complete tasks and defined outputs linked to the project.
2. Requirement's definition and management. You can identify, analyse, challenge, and validate business and user requirements. You can work under limited supervision to co-ordinate and review the prioritisation of requirements. You can use appropriate requirements management life cycle methods to complete tasks and outputs related to the project.
3. Stakeholder relationship management. You can identify, analyse, manage, and monitor relationships with and between internal and external stakeholders. You can work under limited supervision to communicate with stakeholders clearly and regularly, clarifying mutual needs and commitments through consultation and consideration of impacts while focusing on user and business needs.
4. Business modelling. You can model various elements of the business with limited direction. You can understand the effect of potential changes and how business processes, systems, structures, data and roles and responsibilities interact with one another.
5. Business process improvement. You can work with limited direction to identify opportunities to improve business performance within a defined project. You can lead the analysis, identification, design, prioritisation and implementation of process and business changes to improve business operations and services. You can support the implementation of proposed business improvements.
6. Experience of collaborative working. You can work effectively and collaboratively alongside colleagues in a multidisciplinary team. You are able to empathise and be considerate of colleagues' needs while at the same time understand and be clear on your own needs to complete a task.

Desired Skills

1. Experience of working within a large multinational organisation/project team.
2. Experience of working alongside system integrators such as e.g. Accenture, Cognizant, and specialist vendors in a delivery environment.
3. Experience in working with software development tools such as Azure DevOps to gather and manage requirements.
4. Experience in working with AVEVA's key applications and the business processes they support. For sales related processes this covers CRM (Salesforce), ERP (Oracle) and subscription management (Zuora).

Qualification (desirable):

1. BCS Diploma in Business Analysis
2. IIBA Certified Business Analysis Practitioner
3. An educational degree in a related area to business analysis or equivalent related experience

UK Benefits include:

Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.

It's possible we're hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.

Hybrid working

By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.

Hiring process

Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.

About AVEVA

AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.

We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/

AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.