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IT Assistant Engineer

MDE Consultants Ltd

Poole

On-site

GBP 25,000 - 35,000

Full time

Yesterday
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Job summary

An established industry player is seeking a motivated IT Assistant Engineer to join their team in Poole. This junior role offers a fantastic opportunity to learn and grow under the guidance of an experienced IT & Systems Manager. You'll be pivotal in supporting daily IT operations, ensuring system security, and maintaining data accuracy within the organization. With a competitive starting salary and a flexible working schedule, this position is perfect for those eager to launch their career in IT and manufacturing. If you're ready to take the next step and make a significant impact, apply today!

Benefits

36 hour, 4 day working week
Learning and development opportunities
Competitive starting salary
Flexible working hours
Opportunity for travel
20 days annual leave + bank holidays

Qualifications

  • Entry-level position requiring IT support and data analysis skills.
  • Knowledge of system security and compliance with quality standards is essential.

Responsibilities

  • Assist IT Manager with daily IT functions and support.
  • Monitor system security and maintain data accuracy in Epicor.

Skills

IT Support
Data Analysis
System Security Monitoring
Customer Service
Problem Solving

Education

Bachelor's Degree in IT or related field

Tools

Epicor
Windows Server
Webroot AV

Job description

MDE are currently searching for an IT Assistant Engineer, on behalf of our client, a renowned Aerospace Component manufacturer in Poole, Dorset.


This junior/entry-level position will operate out of their Southernmost site, and be central to the businesses Systems and Operational performance.


Your day-to-day deliverables:
  1. To assist the IT and Systems Manager with day to day functions of IT and provide support to SOP.
  2. To monitor and analyse system security and report deficiencies/discerptions to management.
  3. To maintain accuracy of Data collection in Epicor.
  4. To adhere to the QMS of the business and maintain compliance to all customer quality requirements and AS9100.
  5. To adhere to the H&S and EMS procedure to ensure best practice legalities and responsibilities are maintained.
  6. To uphold company policies as documented in the Business Strategy.
  7. The effective implementation of corrective action and continuous improvement initiatives where ownership is assigned.

Your day-to-day activities:
  1. On boarding of new starters for network, e-mail and Epicor access.
  2. Setting up new PCs and other devices. Decommissioning as required.
  3. Attend to minor problems, such as faulty PCs, printers, phones etc.
  4. Perform data collection analysis daily, correct issues, inform workshop of errors and produce monthly report.
  5. Maintain stock levels of ink and other printer stationary.
  6. Analysis and auditing of security logs. Notify management of exceptions.
  7. Maintaining Windows Server updating service, Webroot AV, Cyber Security Awareness training etc.
  8. Maintaining Network profile maps and user matrixes.
  9. Enter Customer POs onto Epicor as Sales Orders and amend as necessary.
  10. Raise contract reviews as necessary.
  11. Update Price lists.
  12. Despatch parts.

Your benefits:
  1. 36 hour, 4 day working week.
  2. A position in which you'll learn and develop under the guidance of a very capable IT & Systems Manager.
  3. Competitive starting salary.
  4. Flexibility in hrs of work.
  5. Opportunity for travel.
  6. 20 days AL + bank holidays.

If this position sounds like it could springboard your career within IT and Manufacturing, hit APPLY today, or contact Joe Verrall on (phone number removed) / (url removed).

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