IT Apprenticeship

Baltic Apprenticeships; Truro; On-site; GBP 14,000 - 15,000

Job description

IT Support Apprentice – Cornwall Education Learning Trust (CELT)

Are you passionate about IT and looking for a hands-on opportunity to develop your technical skills in an education environment? Cornwall Education Learning Trust (CELT) is offering an exciting IT Support Apprenticeship where you will gain valuable experience in IT support, troubleshooting, and network management while supporting students and staff across our schools.

Cornwall Education Learning Trust (CELT) is a family of academies committed to improving education across Cornwall. Their IT team plays a crucial role in ensuring that students and staff have access to reliable and secure technology. This apprenticeship is a fantastic opportunity to build your IT career in a supportive and collaborative setting.

A Typical Day in the Job:

• Providing first-line technical support to staff and students.
• Assisting in the installation, configuration, and maintenance of hardware and software.
• Diagnosing and resolving technical issues promptly.
• Supporting the management of network infrastructure and security.
• Maintaining accurate records of IT assets and support requests.
• Contributing to the development and implementation of IT policies and procedures.

Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships.

Desired Qualities, Skills, and Knowledge:

• A strong interest in IT and technology.
• Excellent problem-solving skills and attention to detail.
• Good communication and interpersonal skills.
• The ability to work independently and as part of a team.
• Basic knowledge of networking, hardware, and software troubleshooting.
• A Grade 4/C in GCSE Maths and a Grade 5/C in GCSE English is required for this role.

Salary, Hours & Benefits:

• £14,526 per annum.
• Monday to Friday, 8am – 4pm.
• 25 days paid annual leave per year.
• A supportive and collaborative working environment.
• Hands-on experience with a variety of IT systems and technologies.
• Mentorship and guidance from experienced IT professionals.
• Opportunities for career progression within the trust.
• Access to continuous professional development and training.
• Opportunities to progress to Level 4 apprenticeships for the right candidates.

Your Training with Baltic Apprenticeships

This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting software, optimising performance, and setting up virtual environments.

With real-time classes, self-paced learning, and expert trainer support, this programme will give you the confidence and qualifications to thrive in IT.

How to Apply

To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an apprenticeship with CELT. If your application is successful, one of our recruitment consultants will be in touch to discuss your application further.

Eligibility Criteria

You must have the right to work in the UK and valid residency status to apply for this apprenticeship.