IT And SOP Assistant Role

Matchtech; Poole; On-site; GBP 36,000 - 43,000; Full time

Job description

Job Opportunity: IT and SOP Assistant

Location: Poole

Full-Time | Permanent

Salary: £36,500 - £42,300 (DOE)

We're currently seeking an IT and SOP Assistant to join a well-established and quality-driven aerospace company based in Poole. This is a fantastic opportunity for someone looking to work in a structured, highly regulated environment with strong career development potential.

About the Role

As the IT and SOP Assistant, you'll play a vital part in supporting both the IT infrastructure and standard operating procedures across the business. You'll work closely with the IT and Systems Manager, gaining hands-on experience with system setup, cyber security monitoring, ERP data analysis (Epicor), and general IT troubleshooting.

Key Responsibilities:

1. Set up and support devices, networks, and system access
2. Monitor and report on cyber security and system activity
3. Daily and monthly data analysis using Epicor ERP
4. Troubleshoot IT issues including PCs, printers, phones, etc.
5. Assist with SOP processes including sales order entry, dispatch, and stock control
6. Support continuous improvement initiatives

What We're Looking For:

1. Solid IT support skills with a proactive approach
2. Experience with ERP systems (Epicor preferred)
3. Strong attention to detail and analytical mindset
4. Excellent communication and organisational skills

Eligibility:

Due to ITAR (International Traffic in Arms Regulations), all applicants must:

1. Be a UK citizen or have the right to work in the UK without sponsorship
2. Be eligible to access controlled technology and comply with ITAR regulations

Interested? Apply now with your CV and we'll be in touch to arrange a call to discuss the role in more detail.