ISO Quality Manager – Grade 7 – Counter Terrorism Policing WM

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ISO Quality Manager – Grade 7 – Counter Terrorism Policing WM

Location: CTU, Birmingham, West Midland, B4 6NQ, GB

Contract Type: Full Time

Grade: 7

Information about the role:

As an ISO Quality Manager, you will be responsible for effectively managing and maintaining the Quality Management System and ensuring ongoing compliance to ISO accreditation and the Forensic Science Regulators Code of Practice. You will oversee quality control, quality assurance, and quality improvement by developing and implementing continuous improvements across accredited activities.

Responsibilities:

• Continually maintain ISO/IEC 17025 accreditation and compliance with the Forensic Science Regulators Code of Practice through UKAS assessments within the Digital Forensics department, ensuring that the laboratory meets the requirements of national standards and relevant policies.
• Manage forensic disciplines UKAS projects – assessments and extension to scope projects.
• Prepare and chair all meetings related to ISO accreditation and FSR Compliance.
• Remain up to date with relevant ISO/IEC standards – 17020, 17025, the Forensic Science Regulators Code of Practice, and ILAC-G19.
• Own and manage all aspects of the eQMS.
• Manage document control, ensuring all documents within the QMS remain compliant.
• Manage and maintain the internal audit schedule and mentor internal auditors.
• Manage the non-conformance and corrective action process.
• Drive continual improvement through QMS processes and procedures while maintaining compliance.
• Monitor and evaluate the effectiveness of the QMS to ensure compliance and operational excellence, assessing and escalating department risks associated with ISO accreditation and FSR compliance.
• Conduct and review internal audits, ensuring to escalate any quality issues, risks, and non-compliance matters.
• Manage and maintain quality data and records as well as ISO and FSR tasks across the department.
• Prepare and provide QMS reports detailing outcomes and performance trends.
• Work with ISO Lead to set quality objectives that align with broader strategic objectives.
• Identify and address risks to the quality management system and accreditation compliance.
• Promote high standards and a quality culture, representing CTPWM at wider National Forensic networking events.
• Ensure a collaborative and close working relationship with forensic disciplines and encourage collaboration across the forensic network, supporting the ISO Lead with quality culture and quality objectives.
• Implement innovative solutions to improve laboratory efficiency, productivity, and overall quality.

How to Apply:

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