ISIT Apprentice

Hitachi Vantara Corporation; London; On-site; GBP 20,000 - 30,000

Job description

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in.

Hitachi Rail is driving the Mobility Transition - helping every passenger, customer and community enjoy the benefits of more connected, seamless and sustainable transport. Our mission is to deliver superior, original technology and products for mobility projects around the world. Our products are designed to make sustainable mobility a reality across all areas of the global railway sector.

Everything that we do at Hitachi Rail is underpinned by our values;

Wa (Harmony): We need to show respect to our colleagues, our suppliers, our clients and our stakeholders. We show respect to earn respect.

Makoto (Sincerity): We should act with integrity in all we say and do, this shows that we are sincere in holding to our stated values. We maintain fairness in all our dealings; our reputation is founded on how we go about our business.

Kaitakusha - Seishin (Pioneering Spirit): We lead with ambition, seeking new challenges; we are not afraid to be flexible and adapt to the changing needs of our business.

At Hitachi Rail you will have the opportunity to contribute to society through the development and delivery of superior, original technology and products that power sustainable connectivity.

IT Apprenticeship

Location: London

Are you looking for an employer who will sponsor you through your qualifications, whilst providing valuable and exciting on-the-job experience within a global, innovative and industry leading organisation?

This exciting IT Apprenticeship will develop your skills in various areas of IT support including End User Support, Hardware, Networking, cabling and Troubleshooting. You will work closely with our existing on-site IT support team to develop your skills in all of these areas before identifying the pathway your future career might take, which may include Network Administration, Cyber Security or End User Support.

Key responsibilities:

• Provide Technical support - Assist in troubleshooting hardware/software and network issues for end-users; escalating complex problems to senior IT staff when necessary.
• Install and Configure Systems - Support the setup, installation and configuration of IT hardware (Laptops, desktops, mobile phones, A/V kit in meeting rooms) and software under supervision.
• Maintain IT infrastructure and asset database - Perform regular hardware upgrades and take a stock check of IT Kit on a monthly/weekly basis.
• Document Processes & SOP's - ensure known issues and their solutions are documented as knowledge base articles for future reference.
• Learn and apply Cybersecurity practices - Follow organizational security protocols and best practices.

Level 3 Apprenticeship Programme:

Through our Level 3 apprenticeship, you will develop your understanding of IT from the ground up with the help of one of the biggest and best names in the industry. As an IT apprentice you will be working in London and studying towards a Level 3 Information Communication Technician Apprenticeship.

The programme will be delivered in partnership with our training provider, Velocity Academy, via a block release delivery model. Delivered remotely, you will have approximately 5 study weeks over the first 12 months on programme. At the end of the apprenticeship you will go through an End Point Assessment to ensure occupational competence prior to progressing your career with Hitachi Rail.

Who we are looking for:

We are looking for enthusiastic individuals who are motivated, committed and keen to learn. A self-starter who is able to manage their time, show initiative and has a genuine interest in roles within IT and Hitachi Rail. Successful candidates will show self-discipline and an aspiration to achieve an industry qualification.

Entry Requirements:

• 5 GCSEs grade A-C or Level 5 and above, including Maths, English and a Science subject.

Closing date: Our applications will close at 11.59pm on Saturday 31st May 2025, this is the only time we will be accepting applications this year.

The successful candidate must, by the start of the employment, have permission to work in the UK.

Our commitment

We are committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you will have a myriad of opportunities within our diverse, global organisation.

Flexibility

Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at Hitachi Rail Careers.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at Hitachi Rail LinkedIn.

Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the UK Government website.