ISB Technical Business Analyst

DXC Technology Inc.; United Kingdom; Remote; GBP 40,000 - 80,000; Full time

Job description

Job Description:

About DXC Insurance:

Our DXC Connect insurance customer community offers opportunities for participants to engage with others in the DXC Insurance Software & BPS ecosystem. Through these meaningful gatherings, the DXC community receives valuable industry and product information while sharing feedback and insights that influence product and service investments.

Role Summary

Join our dynamic team as a Technical Business Analyst and play a pivotal role in shaping innovative solutions for our global clientele. If you're passionate about technology, thrive in a collaborative environment, and are committed to delivering excellence, we want to hear from you.

This role entails a comprehensive understanding of product configurations, strong technical skills, industry knowledge, and effective collaboration abilities to support stakeholders in delivering optimal solutions within the insurance domain.

Key Accountabilities and Responsibilities:

• Supports and advises stakeholders on limitations and opportunities for customer solutions based on knowledge of the product set
• Adheres to and contributes to the enhancement of best practice design and configuration of the product set
• Creates and updates complex solution configurations including configurations for the following:
  • Rating algorithms
  • Underwriting, Claims and business rules
  • Stored procedures, database triggers, indexes and other database artefacts
  • Table creation and maintenance requiring detailed data entry
  • Forms creation and maintenance
  • Enquiries / Data Extraction / Reports / Documents
  • Product building including the implementation of dynamic logic, validations & workflow rules
• Works collaboratively in a team environment for the building and updating of technical documents according to customer specifications
• Conducts software unit testing & issue resolution
• Creates and manipulates data output to create customised screens, reports and views for both demonstration purposes and end customer solutions
• Leads and participates in internal quality reviews of solution design and test plans
• Assists in design, development, review and execution of system test scripts
• Supports the process of transitioning projects into support

Essential Skills/Qualifications:

• Familiarity with the configuration of .Net applications
• Strong SQL scripting skills
• Knowledge of the Insurance industry and its processes and procedures gained through direct experience.
• Moderate insurance and/or insurance software experience, preferably covering underwriting, claims, accounts and re-insurance
• Practical working knowledge of at least one computer-based Insurance application.
• Accomplished presentation/demonstration skills
• Experience of SQL Server database systems
• Working experience with Agile Scrum methodology
• Have an understanding of entity-relationship diagrams
• Working knowledge of the following concepts/skills:
  • Process Mapping (current and future state)
  • Development of data flow diagrams (current and future state)
  • General Insurance principles such as underwriting, claims, accounting and re-insurance across multiple lines of business
  • Knowledge of Unified Modelling Language
  • Experience in following skills: XML, JSON, REST API
  • Experience of working on a distributed team across locations and time zones.
  • Experience of User Interface design
  • UX (User Experience) and/or UCD (User Centered Design) methodologies

Desirable Skills/Qualifications:

• Experience of DXC OPEN Product set
• Excellent interpersonal and communication skills
• Knowledge and experience of analysis techniques, ideally of using a formal analysis methodology in the building of solutions. (Some knowledge of analysing relational data would be beneficial.)
• A high level of attention to detail with strong documentation skills
• Ability to work independently and as part of a team
• Willingness to Travel

What we can offer you:

• Competitive Compensation & Pension Scheme – Rewarding your expertise while securing your future.
• Comprehensive Benefits Package – Including DXC Select, Perks at Work, and incentive programs for exclusive savings and rewards.
• Continuous Learning & Development – Access to upskilling opportunities, career growth resources, and industry-leading training.
• Lifestyle Perks – Enjoy options like the Salary Sacrifice Car Scheme and more.