Involvement and Engagement Coordinator

Job Summary

This is an exciting and unique opportunity to join a very forward-thinking Yorkshire and Humber involvement team.

• Areas the role may cover:
• Adult secure and Community services
• Adult eating disorder inpatient services
• CAMHS inpatient services

We are looking to appoint someone with confidence, strong organisational and communication skills, who pays close attention to detail. The ideal candidate will work well in a team and independently.

This role will be focused on working with service users, carers, and staff through in-reach into services to improve the quality of services and service user experience. It will involve supporting services to share best practice across a range of forums both within the Provider Collaboratives and across Yorkshire and Humber. This will include supporting local involvement and engagement strategies and involvement opportunities and promoting networks through the website, virtual platforms and using accessible formats.

The successful candidate will be great at developing, maintaining, and strengthening relationships, to obtain valuable involvement experiences. They will be able to think creatively to solve problems, be able to adapt what they share to match the needs of audiences and communicate findings in a suitable way for all stakeholders.

Main duties of the job

• To work as part of a team to develop, promote and deliver on involvement strategies in the identified services across the Yorkshire and Humber region.
• To contribute and facilitate involvement activities to ensure quality of care is maximised and service users have multiple routes to share their experiences directly to improve services.
• To work closely with service users and staff in inpatient and community services to raise the profile of involvement and co-production strategies, supporting people to be involved in projects and service developments.
• To map and build networks with community organisations which people can access to support their continuing involvement.
• To support services to share best practice across a range of forums both within the Provider Collaborative and Yorkshire and Humber networks.
• To provide support to individual services to develop good practice through in-reach support and networking opportunities, by maximising support for individual service involvement strategies and involvement opportunities.
• To promote opportunities to share good practice through the website, virtual platforms and using accessible formats.

The role will have a considerable level of autonomy, which will include developing close working relationships with external organisations across the area.

About Us

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.

Date posted

11 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

338-7124399-25

Job locations

Humber Teaching NHS Foundation Trust

Willerby Hill

Willerby. Hull

HU106ED

Job Description

Job responsibilities

For further information with regard to this vacancy please see the attached Job Description and Person Specification.

Person Specification

Qualifications

Essential

• Requires degree level, Honours degree, Vocational Qualifications level 6 or an equivalent level of knowledge of lived experience.

Knowledge and Experience

Essential

• Experience of working in mental health services, including dealing with individuals with challenging behaviour.
• Experience of working with people to involve and include them in service delivery and improvements.

Skills, Competencies and Personal Qualities

Essential

• Highly effective written and verbal communication skills to support collaborative working and overcome barriers to communication.
• Ability to work on projects meeting deadlines where required.
• Ability to engage and develop trust with service users and staff.
• Ability to work on virtual platforms.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer details

Employer name

Humber Teaching NHS Foundation Trust

Address

Humber Teaching NHS Foundation Trust

Willerby Hill

Willerby. Hull

HU106ED

Employer's website