Investment Support Senior Administrator

Investment Support Senior Administrator

A fantastic opportunity to join one of the UK’s leading independent financial advisory and wealth management firms, in our existing Investment team. We are looking for those of you who wish to join and grow with us as a business in our Bromsgrove office with hybrid working opportunities. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary plus an excellent range of benefits.

As an Investment Support Administrator, you will deliver an efficient and accurate service, including general client maintenance and supporting the investment team supervisors with training and dealing with medium risk tasks.

Key Responsibilities as our Investment Support Administrator will include:

1. Quality checking of all Reporting aspects
2. Provide effective and constructive feedback to buddies
3. Ensure that all data is accurate and up to date where appropriate
4. To complete all tasks delegated to them by the Investment Support Supervisor to meet SLAs
5. Create and maintain Process manuals for administrator and senior tasks
6. To train and provide continuing support to both new and existing members of the team
7. To respond to telephone and medium risk inbox queries, escalating where necessary
8. To develop new methods of carrying out existing or new tasks to increase efficiency
9. To be a point of contact for consultants, members of the business and the team
10. Responsible for cancellation and resetting of Reviews and updating XPLAN
11. Raise and maintain breach awareness with Buddies and report all potential breaches
12. Monitor and maintain administrators and own diary management and record keeping processes, to ensure appropriate activity audit trails are maintained in line with the Firms compliance standards
13. Maintain a clear understanding of the concept of Treating Customers Fairly (TCF) and how AFH Wealth Management seeks to comply with this FCA requirement
14. Abide by AFH Group procedures and standards in relation to anti-money laundering, fraud awareness, data security and confidentiality and to complete training and assessments as required and in a timely manner
15. Liaising with Portfolio Managers and Dealing Executives
16. Any reasonable request made by Director/Senior Manager of the Company

What we are looking for in our ideal Investment Support Senior Administrator:

1. Awareness of the Financial Services Market and Investment Products
2. Relevant Operational procedures knowledge desirable
3. Provider platform and valuation procedures knowledge
4. Understanding of various types and styles of Reporting
5. Good working knowledge of Microsoft Word, Excel and Outlook
6. Working knowledge of Pershing's Nexus Complete Software Systems preferred
7. Knowledge of Treating Customer's Fairly Principles and how they apply to the individual role

Benefits of working for AFH Wealth Management:

• Training and qualifications - We take pride in supporting and paying for our staff to undertake professional qualifications relevant to your job role once you have passed your three-month probation
• Contributory pension scheme, and death-in-service benefit
• Competitive salary and annual discretionary bonus, following one year’s service
• Health benefit scheme including digital gym subscriptions, dental and optional treatments and alternative therapies
• Flexible working options and competitive holiday allowance, with annual buy and sell scheme options
• Enhanced Maternity, adoptive and paternity pay
• Loyalty bonus and additional holiday days, based on length of service
• Employee referral bonus scheme
• Social events

With over 30 years of experience and more than 200 accredited advisers nationwide, AFH is one of the UK’s leading independent financial advisory firms.

If you or anyone that you know are interested in becoming a part of our growing community as our Investment Support Senior Administrator, get in touch and click APPLY today or email us via (url removed). We look forward to hearing from you!