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Inventory Technician

TN United Kingdom

London

On-site

GBP 25,000 - 35,000

7 days ago
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Job summary

An established industry player is seeking an experienced Inventory Technician to join their dynamic inventory department. In this pivotal role, you will ensure that camera equipment is meticulously maintained and ready for rental, tackling challenges with a proactive approach. Your responsibilities will include diagnosing equipment issues, performing repairs, and managing inventory tasks to support a seamless workflow. This is a fantastic opportunity to advance your career in a collaborative environment that values innovation and exceptional customer service. If you have a passion for the creative industry and a keen eye for detail, this role is perfect for you.

Qualifications

  • Experience servicing cameras and accessories, preferably in a rental house.
  • Proven ability to perform basic hardware repairs and software updates.

Responsibilities

  • Prepare and ensure all equipment is rental-ready, meeting tight deadlines.
  • Diagnose and resolve equipment issues, performing basic repairs.

Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Attention to Detail

Team Collaboration

Customer Service Orientation

Tools

Inventory Management Systems (CMS)

Job description

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Panavision is the world-class provider of end-to-end solutions that power the creative vision of filmmakers. Panavision’s comprehensive offerings include unparalleled optics, proprietary camera and lighting systems, and state-of-the-art post-production services. Driven by a passion for collaborative innovation, Panavision provides the content-creation industry with the highest standard of quality and service. Panavision’s portfolio includes the renowned brands Light Iron, Panalux, LEE Filters, Direct Digital, and Island Studios.

The Role:

We're seeking an experienced Inventory Technician to join our inventory department as a 'Ready to Rent Technician' in Greenford, London!

In this role, you will be responsible for ensuring that our camera equipment and accessories are meticulously maintained and are readily available in our stockroom to be prepped for our clients.

What you’ll do:
  1. Proactively prepare and ensure all equipment in our stockroom is rental-ready, meeting tight deadlines.
  2. Diagnose and resolve equipment issues, performing basic repairs and software updates.
  3. Efficiently escalate complex repairs to specialised departments.
  4. Maintain status and repair information within our inventory management system (CMS), liaising with repair departments.
  5. Liaise with our maintenance team to notify and price repair costs incurred on rental.
Kit Building & Inventory Management:
  1. Kit building and testing of new equipment, replacing missing items and ordering necessary parts with line manager approval.
  2. Execute precise engraving, barcoding, labelling, and casing of equipment.
  3. Maintain a clean, organized, and safe inventory room and engraving machine.
  4. Identify and address equipment that requires cosmetic attention, instigating solutions.
  5. Provide ongoing support with requests from our regional offices.
  6. Utilise our CMS to prioritize prep tasks and manage work schedule.
  7. Identify slow-moving equipment or other challenges via CMS and physical checks, reporting to managers.
  8. Support annual and ad-hoc inventory counts and participate in inventory projects or clean-ups.
Operational Support & Safety:
  1. Maintain a clean, organized, and safe inventory room and engraving machine.
  2. Provide engraving support to other departments.
  3. Communicate effectively with our rental, inventory, prep floor and maintenance departments regarding equipment shortages or concerns.
  4. Maintain and update technical skills and knowledge.
  5. Operate under established Health & Safety guidelines, reporting concerns and suggestions.
What you’ll bring:
  1. Proven experience servicing cameras and related accessories, preferably in a rental house.
  2. Strong analytical and problem-solving skills for client and equipment issues.
  3. Ability to perform basic hardware repairs and software updates.
  4. Excellent communication skills, both written and verbal.
  5. Meticulous attention to detail and commitment to accuracy.
  6. Proactive approach to learning and skill development.
  7. Ability to work collaboratively in a team environment.
  8. Familiarity with inventory management systems (CMS).
  9. High degree of accountability, and customer service orientation.
  10. Ability to manage workload under pressure, and work to tight deadlines.

If you have a passion for delivering excellent customer service and eager to advance your career, apply now!

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