Intranet Manager (9 month FTC)

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

Internal Communications and Engagement is a key function of the Corporate Affairs team. We support M&G in achieving its goals by translating our business strategy into meaningful and compelling employee communications, delivering them through multiple, increasingly interactive, and digital channels. We ensure that all employees are informed, engaged and inspired, giving them the tools to contribute to M&G’s success, and to be compelling external advocates for the business.

At M&G, we’ve got a lot to be shouting about, which is why we’re on a mission to create a more effective channels and communication set up – so that we can make it simpler for colleagues to get the information they need, when they need it.

Right now, we’re on the cusp of kicking off a project to transform the digital experience we provide our colleagues, by onboarding a new supplier and revamping our intranet offering.

This is a hands-on role in a fast-paced environment. You’ll work closely with our Content and Channels Lead, and Content and Channels Specialist, to analyse and understand the needs of our business; articulate the role an intranet platform should play in that; agree and design the interface and content priorities; work with key stakeholders around the business to understand their role; align with our other digital products and platforms; and create an exceptional colleague experience.

Key accountabilities for this role:

• Working with Content and Channels team to support the development and implementation of a content and channels strategy that underpins the delivery of our internal communications to bring the right digital capability together so we can deliver on what our business and colleagues need from us.
• Develop and execute a company-wide intranet strategy, including intranet architecture and governance, ensuring it effectively supports business needs – working closely with Technology.
• Conduct analysis on the existing usage and utilisation of our intranet to inform the future set up.
• Manage implementation/migration projects as required.
• Provide content guidance and platform training to all business-wide intranet content owners of intranet pages whilst building strong relationships with the business-wide intranet content owners and other stakeholders.
• Lead on the day-to-day management of our intranet, including approving and managing structure and access.
• Measurement - help establish an effective approach to regularly evaluate the effectiveness of our intranet, using data and insight to inform decision-making, measure success and enhance the effectiveness of the intranet.
• Work with Technology and third party suppliers to ensure our platform offering is up-to-date, effective and evolving with the needs of our business and industry trends.
• Any other duties as directed by the Content and Channels Lead.

Some of the skills and experience you’ll need:

• Experience in managing intranet development projects and detailed knowledge of intranet development.
• The ability to work well with a range of stakeholders and offer advice on the best use of intranet.
• Ability to coach and support colleagues inside and outside of our team, in order to improve the collective quality of our content and ensure our channels are used as effectively as possible.
• An interest in developing a broad network, both internally and externally, to make sure our channels are fit for purpose, with an eye on industry trends and capabilities.
• Experience in working as part of an Internal Communications team, or in a role where you’ve worked as part of a team developing and implementing communications activity.
• A reputation for getting stuff done – sometimes on your own, sometimes with your team, sometimes with people from across the business… but always to a high standard and on time.
• The ability to make good use of data and analytics so that we can improve our approach and create proof points that demonstrate our impact and insight that helps us evolve our approach and manage expectations effectively.
• Ability to work effectively in a fast-paced environment.

Recruiter: Martyn Jack

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job will be offered an interview if they 'opt in' to the scheme when applying.

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com