Interim General Manager Acute & Crisis Services Lewisham

NHS; Lewisham; On-site; GBP 70,000 - 81,000

Job description

Interim General Manager Acute & Crisis Services Lewisham

South London and Maudsley NHS Foundation Trust

The Lewisham and Addictions Directorate is recruiting to the post of General Manager, Acute & Crisis services. If you want to work in an exciting and evolving service then this is the post for you. We are looking for an exceptional candidate with a significant level of experience and the ability to perform well in a busy operational role whilst undertaking Trust-wide projects, service delivery and performance responsibilities. In return you will have full support and an individual development programme to enhance your career. This varied role offers excellent opportunities to gain experience and skills across a variety of different settings.

Main duties of the job

Responsibilities:

1. Working closely with the professional heads and the Executive team to provide demonstrable assurance that the quality of the clinical services including patient safety, patient satisfaction and clinical outcomes meet the required high standards. This will include investigations into serious incidents, complaints and staffing issues, appraisal, supervision and training of staff, compliance with mandatory reporting and assurance that the environment is fit for purpose.
2. Working closely with the Operations Directorate Deputy Director and other professionals, develop a clear integrated care pathway with effective evidence-based interventions. To review the effectiveness of the pathway and use lean thinking to eliminate waste, ceasing interventions that are no longer effective and increasing those that are. Responsible for writing business cases and leading staff and stakeholder consultations as required. To demonstrate cost effectiveness and to measure outcomes against care pathways standards. Also to provide demonstrable assurance that there is a systematic engagement of service users and carers throughout the process.
3. To ensure the services are delivered using the resources available and to identify commercial opportunities to achieve further income. Ensure that services operate within budget and taking action where necessary to manage this.
4. Working with the Clinical and Deputy Director to recruit, motivate and train the workforce. To be able to demonstrate that staff have the appropriate skills and training to deliver high quality care. To appoint team leaders with the appropriate competencies. To be visible and available and to manage the performance of clinical leaders to ensure excellent clinical outcomes and good levels of engagement.
5. To provide demonstrable assurance that the delivery of under- and post-graduate training to all professions takes place and to ensure that the environment is fit for this purpose by monitoring feedback and acting on this.

Person Specification

Educational Qualification

• Bachelor's Degree (in relevant discipline) or equivalent experience

Experience

• Expertise at Senior Management level across a range of subjects within a mental health or social care setting.
• Proven track record of managing organisational change and development of clinical services
• Strong record of multi-professional collaboration

Knowledge / Skills

• Understands the principles relating to contractual arrangements/Service Level Agreements (SLAs) with commissioners
• Broad understanding of healthcare provision together with an awareness and appreciation of current NHS policy and priorities, particularly in relation to mental health.
• Able to work collaboratively with professional leads and other managers to ensure safe and effective practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

South London and Maudsley NHS Foundation Trust

£70,387 to £80,465 a year per annum inclusive of HCAS