Intelligence Officer - Fraud Reporting

Please click apply to learn more and submit an application based on the instructions.

Submit before 11:55pm Mon 25th Nov.

Base Salary is £29,475 + Pension of £8,538 P.A added also.

3 days a week of your choosing in our Ipswich hub.

25 days holiday + more.

About Risk and Intelligence Service (RIS) Team

Risk and Intelligence Service (RIS) is at the heart of HMRC compliance and enforcement activity.

The purpose of the Intelligence team within RIS is to develop and improve the intelligence picture of organised crime and serious fraud impacting HMRC.

We then deliver quality intelligence products to drive decision making and compliance interventions to maximise our impact.

We do this by:

1. Collecting, collating, and exploiting intelligence to identify the greatest threats to HMRC and drive operational decision making.
2. Providing information, intelligence, and live operational support to HMRC teams, Law Enforcement, and international partners to increase their impact and efficiency.
3. Collaborating with them, to increase our collective impact and capability.
4. Developing and delivering high impacting intervention opportunities to stop and disrupt serious non-compliance.

We operate hybrid working, allowing you to work up to two days per week from home subject to operational demands.

Job Description

You will join the Fraud Reporting Gateway (FRG) which is part of the Intelligence Services branch of RIS Intelligence.

The team receives, assesses, and disseminates intelligence derived from Human Intelligence (HumInt) sources, including the HMRC Fraud Hotline, which is open from 9:00 am to 5:00 pm, Monday to Friday, to a wide range of customers.

Human Intelligence (HumInt) is the term we use for someone who gives HMRC information about possible criminal offences, regulatory breaches, or non-compliance by a third party.

The intelligence usually involves alleged wrongdoing and is a key source of intelligence for RIS. Your work with the team will support HMRC and external partners to tackle evasion, avoidance, serious non-compliance, and wider criminality. The FRG is making significant impact in tackling criminal activity.

It is an exciting time to join us! The responsibilities may include, but are not limited to:

1. Supporting the Higher Officer managers to effectively manage the running of the HMRC Fraud Hotline.
2. Supporting the Assistant Officer grades with technical advice and decision making and be a visible leader.
3. QA/QC responsibility for Assistant Officer activity including feedback and development.
4. Development of quality intelligence products, via the production and dissemination of Intelligence Reports, on individuals and/or organisations for criminal and/or civil intervention.
5. Requirement to work flexibly and be able to organise and adapt your own workload to support priority projects/cases.
6. You will be expected to play an active role in the day to day running, resource planning and development of the Team and undertake any other leadership tasks as directed by Management.
7. Working in a continuous improvement environment, working closely with others to share ideas and improve processes.

Person Specification

The ability to assimilate information quickly and prioritise tasks, being proactive, a good problem solver and excellent communicator, both verbally and in writing.

The post holder must be well-organised, able to manage a challenging workload with changing priorities and be accountable for their own actions and performance.

Ability to form excellent relationships with customers and colleagues across HMRC.

Essential Criteria

1. National Security Vetting (NSV) at Security Check clearance is needed for this role. This requires 5-year consecutive residency in the UK and the role is not eligible for visa sponsorship.
2. To check that you are eligible to apply, review the Additional Security Information and Security sections in the advert.
3. Joining HMRC in this role is conditional on currently holding or applying and subsequently passing NSV at SC clearance level.
4. If you do not hold or are unable to acquire the required security vetting, we will withdraw the offer of employment, this is because you will not have met the conditions of employment for this role.
5. Our new Officer will be required to successfully complete the Intelligence Foundation Course and be awarded the Accredited Counter Fraud Intelligence Technician (ACFITech) Certificate (unless an equivalent Criminal Justice Level 1 award has already been obtained).

Desirable Criteria

1. Recent knowledge and evidence of working within either the Criminal Justice or Tax compliance environment would be advantageous, however training is available.