Integrated Program Manager

Job Overview

The Program Manager is vital to the successful delivery of Client development and manufacturing programs that are integrated across multiple Piramal sites. The Program Manager is responsible for ensuring overall program goals and milestones are met by coordinating site-based teams and integrating project level outputs to provide the Client with a seamless product supply for their patients.

Key Roles/Responsibilities

• The Program Manager has accountability for overall delivery of complex Client programs for development and manufacture of pharmaceutical products that span multiple sites and technologies.
• Focuses on the big picture of the program and the interdependency of tasks between sites by partnering closely with Project Managers and other key team members.
• Directly manages the integrated project schedule and coordinates the activities and SMEs between multiple sites. The Program Manager ensures the interfaces between project phases are smooth and efficient.
• Owns and executes project team actions that involve or require input from multiple sites or global functions.
• Is the first point of contact for program escalations – aligns stakeholders at the respective sites to drive resolution.
• Measures, reports and drives project-related KPIs in alignment with the Client.
• Owns Joint Steering Committee meetings and represents Client interests and program requirements in internal site and executive business review meetings.
• Collaborates with Business Development to drive commercial aspects of the program, manages scope change, and supports integrated proposals.
• Maintains knowledge of Program Manufacturing Supply Agreements and Quality and Technical Agreements to ensure adherence to agreed contract terms.
• Analyzes and reports on financial aspects of the overall program, works with project managers and site finance reps to monitor and mitigate downside risks.
• Works collaboratively with site-based project managers and contributes to project managers’ development through mentoring and coaching.
• Occasional travel to Piramal sites and Client offices is required.

Qualification

• Minimum B.S. in science or engineering discipline.
• Minimum 4 years experience in project management or equivalent role, and minimum 8 years experience in the pharmaceutical industry is required. Experience working in a CDMO setting is strongly preferred.
• Direct experience leading multi-site, cross-functional teams in a matrix-based organization.
• Strong working knowledge of cGMP Guidelines; knowledge of other regulatory body guidelines is an advantage.
• Highly proficient understanding of Project Management processes and Project Management software.
• Working knowledge of financial processes such as profitability analysis and budget management.
• Demonstrated success with managing and influencing stakeholders, negotiating disputes, and finding innovative solutions for resolution.

Key Competencies

• Can balance focus of pertinent details at a project level while not losing sight of the big picture.
• Has the ability to understand and relay technical and scientific information, can facilitate discussions between SMEs on different aspects of the program.
• Proactively identifies potential challenges or risks and thinks innovatively to develop solutions.
• Strong communication skills – ability to interact effectively with a cross-section of stakeholders across multiple levels and cultures, adapting communication style when needed.
• Self-driven and manages deadlines effectively. Maintains files and work in an organized fashion. Drives accountability in others, advocates for team members when needed, and escalates appropriately.
• Effectively builds teams and develops collaborative working relationships with clients, stakeholders, and project team members.