Insurance Sales Advisor

Are you great at dealing with customers over the telephone?

Are you able to follow up leads and turn these into sales? Help us provide an outstanding new business service to our customers across the UK while working for a recognised leading global insurance company here as an Insurance Sales Advisor.

Working Hours:
* Monday – Friday only with shifts between 8.30am – 5.30pm
* £28,000 + achievable monthly bonus

The Opportunity:
We are looking for a dedicated and driven Insurance Sales Advisor who would like to progress their sales career with us. We offer great working hours – no late evenings or weekend working and a fantastic office location in the city centre. You will be part of an encouraging and lively team environment where we offer lots of rewards and benefits for your hard work and achievements.

Role Responsibilities:
* Taking care of inbound calls and making outbound telephone calls to insurance customers, including those that have received insurance quotes but have not yet purchased specialist insurance products.
* Handling online quote referrals and re-engaging with lapsed customers from previous years, aiming to convert quotes into business.
* There is no cold calling involved; all leads are warm and pre-generated.

What You’ll Be Doing:
* Making outbound calls to customers – handling quotes, renewals, referrals, and contacting lapsed customers with a view to converting these into business.
* Handling inbound calls from new and existing customers.
* Cross-selling complementary insurance products.
* Quoting, binding, renewing, and taking payment for policies.
* Answering customer questions over the telephone, live chat, and email & following up outstanding renewals.
* Processing online quote referrals within underwriting authority (new business and renewals).
* Handling mid-term adjustments and issuing renewal invitations and other administrative tasks.

Must-Haves:
* Previous experience working within a sales, customer service, telesales, or telemarketing environment – either face to face or via telephone.
* Experience of working to sales or retention targets would be ideal.
* Strong objection handling and negotiating skills, as well as the ability to identify and cross-sell other suitable products to warm customers.
* A confident communicator with a great customer-focused approach.
* A drive and enthusiasm for achieving your targets – you will be able to earn monthly commission on achieving team and individual targets along with regular cash and prize incentives.

Who We Are:
A Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.

What’s In It For You?
* A great starting salary plus annual bonus & strong benefits package.
* 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave.
* Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan, and other great benefits on offer.
* Countless opportunities to learn new skills and develop in your career with the support needed to do just that!