Insurance Operations Manager

Lawes Consulting Group; London; On-site; GBP 45,000

Job description

Job Description

Job title: Insurance Operations Manager

Salary: £45,000

Location: Fully office-based in North West London

ROLE OVERVIEW

A key opportunity has arisen with one of our clients and we are seeking a proactive and organised Office Operations Manager to oversee the day-to-day management, HR, operations, and possibly offer executive assistance. You are someone with strong organisational, computer and problem-solving skills.

RESPONSIBILITIES

1. Supervise daily office operations to ensure efficiency and productivity.
2. Coordinate the maintenance and repair of office facilities and equipment.
3. Oversee the inventory and procurement of office supplies to maintain stock levels.
4. Serve as the primary liaison with the IT service provider for technical support and issues.
5. Manage all incoming and outgoing mail and deliveries.
6. Ensure compliance with health and safety regulations and standards.
7. Manage HR functions, including onboarding new hires and coordinating staff departures.
8. Support the creation and execution of HR policies and procedures.
9. Oversee employee benefits, process leave requests, and assist with payroll administration.
10. Maintain confidentiality while handling sensitive information.
11. Coordinate with insurance providers to meet administrative requirements.
12. Perform file audits to verify the accuracy of stored data.
13. Offer administrative assistance to company directors.
14. Assist the Operations Director with project-related tasks and initiatives.

QUALIFICATIONS

1. Previous experience in a similar role
2. Strong organisational and problem-solving skills
3. Excellent communication and interpersonal abilities
4. Proficiency in Microsoft Office suite
5. Understanding of HR practices and UK employment law
6. Experience in an Operations role preferable

EXPERIENCE

1. Experience in an administrative role
2. Prior experience in an Operations role is preferred