Instructional Designer, Services Employee Engagement - parental leave role

Instructional Designer, Services Employee Engagement - Parental Leave Role

Services at Apple encompass some of the world’s most innovative software including Apple Music, App Store, Apple Books, Podcasts, Apple TV+, Apple News+, and more. Services reach millions of iPhone, iPad, Apple TV, Apple Watch, and Mac customers in over 150 countries worldwide. The Services Employee Engagement team is focused on onboarding and learning and development programs for employees across the Services business. Training is delivered via classroom style sessions around the world via video conference or in person.

We are looking for a creative instructional designer to help design materials to support a new program for managers across Services. This person will be responsible for the creation of training materials and content, working closely with the Services Employee Engagement team lead and wider learning and development stakeholders across Services.

The role will involve an in-depth knowledge of Apple’s iWork Suite, with an emphasis on Keynote, as well as knowledge of design packages. The ideal candidate will have a deep understanding of Apple’s culture and knowledge of Apple’s Services. You should be organized, with a great eye for storytelling and design, and experienced in managing multiple projects simultaneously and to tight deadlines.

This candidate possesses the communication skills to work across a complex matrix organization and should be able to build strong relationships with key stakeholders to help deliver world-class training materials for our Services employees.

Description:

1. Collaborate with key stakeholders in Cupertino and internationally to help deliver training materials for Employee Experience Programs.
2. Work with the Employee Experience team to create content in Keynote and other related formats, which can then be delivered in training.
3. Ensure timely communication of key project information to the Employee Experience team and key stakeholders.
4. Represent the Employee Experience team with internal stakeholder groups across Services.
5. Support project workflows where there is a need for Employee Experience input.

Minimum Qualifications:

• Experience in design for a digital or media business.
• Extensive understanding of Apple and Apple’s Services businesses.
• Experience working in complex matrix organizations.
• Experience working collaboratively with international peers.
• Outstanding organizational skills and ability to manage multiple projects.
• Ability to manage deadlines and work effectively with cross-functional teams.
• Deep passion for the Apple brand, Apple’s products, and mobile technology.
• Excellent written and verbal communication skills.
• Resourceful, creative, and collaborative.

Preferred Qualifications:

• Candidates from all education backgrounds are encouraged to apply.