Inspector And Visit Coordinator

Tate; City Of London; Hybrid; GBP 30,000 - 50,000; Full time

Job description

We are currently recruiting for an Inspector and Visit Coordinator for a prestigious London-based not-for-profit organisation.

This is a 14-month maternity contract - with an immediate start required.

This role is primarily office-based - with 4 days in the office in London and 1 day working from home. Working hours: Monday to Friday, 9.00am to 5.30pm.

This role is to provide smooth coordination of project and organisational visits. This includes managing visit locations, supporting Inspectors with scheduling issues, and ensuring visits are completed efficiently and on time. You will track performance, resolve issues, and work closely with the field-based team.

Day to Day Responsibilities:

1. Develop and manage visit allocation plans.
2. Reassign visits as needed based on the Inspectors' availability.
3. Support the Inspectors and suppliers with visit logistics and scheduling.
4. Maintain accurate visit and organisation data - using Sales Force.
5. Track visit completion - dealing with any unresolved issues.
6. Provide weekly reports.
7. Review Inspectors' reports for quality and consistency.
8. Address any discrepancies and issue timely follow-up.
9. Escalate trends or recurring issues for management's attention.
10. Serve as the main contact for Inspectors and organisations regarding visit logistics.
11. Assist with booking visits and confirming completions.
12. Work with management to resolve any operational issues.
13. Respond to any queries from Inspectors and organisations.

Person Specification:

1. Proven experience in coordination, scheduling, or customer fulfilment roles.
2. Excellent English language skills - both written and oral.
3. Effective communication skills.
4. Excellent time management and problem-solving skills.
5. Collaborative team player.
6. Excellent IT skills - including Microsoft Office.
7. Detail-oriented and organised.

Excellent Company Benefits Package:

1. Company Pension.
2. 25 days holiday plus bank holidays.
3. Life Assurance - 4 x salary.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.