Insight Manager, Data Science

At a glance

This is a hybrid working role, therefore your time will primarily be split between working from home and the London Head Office. However, there will also be an expectation to visit other locations as the need arises.

Our team currently works from the office once a week to connect and on a more ad-hoc basis to attend key meetings, but again the frequency is dependent on the business needs.

Contract type - This position is a permanent role.

About the role

Do you like shopping, food and problem-solving? Do you have ideas to improve the Waitrose and John Lewis customer experience? Then this opportunity is for you!

We are looking for someone to join us as a Partner who can put themselves in the minds of our customers and imagine a better shopping experience through the use of data science.

Our Partnership is an ongoing experiment to find happier, more trusted ways of doing business, for the benefit of us all, and our Data Science team is at the core of this. We work together to create an effective business and a fairer, more sustainable future for partners, customers, suppliers and communities.

We work on projects that span the entire John Lewis Partnership, from product recommendations on our websites to optimising how much bread to bake in our stores, alongside other typical retail use cases such as forecasting and price optimisation. We work closely with our stakeholders to understand their problems and collaborate to solve them.

We are increasingly embedded within product teams alongside engineers, analysts and product managers developing ML products, but some of us also work on solo missions or in pairs to inform strategic decisions. There is plenty of scope for variety in the role, so no two days are the same. If that's your thing then you'll fit right in.

Data Science is an ever-evolving field, so spending time on development is extremely important to us. Discussing and sharing ideas is part of our DNA and we are constantly finding new ways to do this through hackathons, bootcamps, weekly development time as well as on the job learning.

Team ethos / Who are we?

We are a friendly, inclusive and collaborative team who look out for each other. We work in different areas of the business, so staying connected is important to us and we try to get together as a team socially as well as during working hours (virtually and in person).

At the Partnership, we value out-of-the-box thinking and different ways of looking at the world. We know that often the smartest solutions come from unique perspectives and viewpoints. We aren't just looking to tick off a list of technical skills, but are actively committed to fostering new ways of thinking and solving problems. We therefore encourage applications from people of diverse backgrounds - whether that be gender, race, education, employment history or anything else, and we strive to be a more welcoming and inclusive environment.

Essential Skills

We'd like to hear from you if...

1. You read this job description and felt excited about working at JLP
2. You're a problem solver and love to get stuck into a business challenge
3. You can code in Python and SQL
4. You are comfortable with Git version control
5. You love learning and applying new Data Science techniques to your work
6. You're a data communicator, and happy working in cross-functional teams
7. You can bring fresh ideas and experiences to our team
8. You proactively get to know your stakeholders and their challenges
9. You can identify the right problems to solve and apply the appropriate solutions
10. You take ownership and drive the data science roadmap in your business area.

If these also apply to you then that's a bonus!

• You have people management experience
• You have work experience in retail and grocery
• You have used Agile methodologies
• You have worked with Cloud technologies (we use GCP)
• You have experience with ML Ops (we use Dataiku and Vertex AI)
• You apply software engineering best practices.

Next Steps

• The application form consists of a CV upload, followed by application questions. Please save the application questions to a Google docs before entering on Workday.
• Internal applicants please copy paste this link on to the browser for job outline - https://bit.ly/InsightsMgrDS
• Once you've submitted an application the next steps of the process, if successful, will include a 1st stage virtual interview followed by a more detailed Stage 2 Interview.
• You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
• We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

Benefits:

• Hybrid Working.
• Excellent work life balance, including focus on well being and flexible working and our market leading Equal Parenthood Leave Policy.
• Depending on your Partnership job level, if you work full time you'll get between 22 and 30 days holiday a year, plus bank holiday entitlement.
• The Partnership has a Defined Contribution pension scheme where your contributions, up to an agreed level, will be matched by the Partnership. In addition, after a qualifying period of service you may receive an additional Partnership contribution.
• You'll get Partnership discount in store and online once you complete Probation. That's 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. You'll also be able to nominate someone you live with to share your discount.
• Simple cycle to work support scheme.
• We're really proud of our exclusive hotels based in some of Britain's most beautiful areas and once you've been with us for three months, you're welcome to explore them.
• Learn more about our Benefits structure, visit - https://www.jlpjobs.com/about/benefits/.