Innovation & Change Manager

ENGINEERINGUK; Bracknell; Hybrid; GBP 59,000 - 90,000; Full time

Job description

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Sector: Project and Program Management
Role: Manager
Contract Type: Permanent
Hours: Full Time

About the role
We have an exciting opportunity to join our Waitrose Retail Innovation & Change team! In the role of Retail Innovation & Change Manager, you will strategically build and cultivate an innovation pipeline that is integrated and formative to retail business planning. You will ensure retail input shapes the development of major change programmes, with a keen focus on Partner, operations, and service implications. You will work cross-functionally, to create a pipeline of investment into shops, driving profitability and enhancing Partner and Customer experience to achieve sustainable, long-term growth for Waitrose shops.

• Salary: £59,800.00 - £90,000.00
• Contract type: This position is a temporary contract until end January 2026

Working pattern/flexible working: The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team aim for around 1-2 days a week in the office to connect and on a more ad-hoc basis to attend key meetings.

Location: This role is based at our Bracknell Head Office with expectation to travel to other locations as required.

Interviews: are likely to be held on Thursday 8th May.

Key responsibilities
As a Partner in Retail, you're accountable for retail excellence with a relentless connection to customers and shops alike, dedicated support for today's demands, and visionary strides to shape, optimise, and revolutionise the future of retail. Your role extends to effective people management, plan delivery, and ensuring accountability for results. You will manage retail input into the development of major change programmes, ensuring partner, operations and service impacts are considered. You will lead the team that identifies innovation opportunities, develops the processes, governance and ways of working that ensure the successful in-branch implementation of agreed proof of concepts, projects and initiatives into the Retail estate.

Essential skills/experience you'll need:

• Project & Change Management Experience
• Delivering scaled results at pace
• Ability to work across boundaries
• Successfully managing large quantities of fast changing, variable and ambiguous information
• Leadership of large teams
• Shop operations experience

About The Partnership
We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

Important points to note:
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.