Infrastructure Project Manager- Enterprise Infrastructure Projects - Leeds - REF LION 668

Interface Recruitment UK; Leeds; On-site; GBP 50,000 - 90,000; Full time

Job description

As part of an ever-expanding technical function, this client has identified the need for an Infrastructure Project Manager to be responsible for the control and delivery of IT programmes of work as part of the group company's continuous improvement plan, stakeholder liaison, including pre-business case consultation, design, and solution analysis, cross-functional development, and systems integration projects.

The TDM/IPM will be responsible for the delivery of the high-level business case, project leadership, management, quality, and timely delivery of the project.

The TDM/IPM will direct team members from internal and external sources assigned to a project.

Specific requirements will include:

1. Coordination of the design and delivery of major infrastructure projects.
2. Third-party supplier delivery of application remediation and migration.
3. Coordination and control of third-party supplier delivery of WAN, LAN, and telephony platforms.
4. 3rd party hosted solutions.
5. Desktop design and delivery as part of any location change.
6. Integration of services across pan-European group businesses.

Solution Development and Delivery:

1. Assist the Design and Delivery Manager in providing technical direction for delivery and integration of major technical projects from definition phase through implementation to final delivery into the production environment.
2. Apply significant knowledge of industry trends and developments to improve delivery of new services to our customers.
3. Recognize system deficiencies during the delivery process and liaise with technical SMEs to implement effective solutions.

Technical Effort Management:

1. Create and execute design and delivery plans and revise as appropriate to meet changing needs and requirements.
2. Ensure that responsible project resources are informed of the status of delivery effort, owning and directing activities between technical, business staff, and business change project management.
3. Ensure technical teams are contributing to our process and standards library specifically the delivery of IT RFCs, production of solution run books, updating of MSLs/MALs, and the production of the solution's Technical Architecture Documentation (TAD).
4. Own the delivery lifecycle and manage technical risks throughout the project.
5. Communicate and enforce standards.
6. Perform design reviews and mentor members of the virtual team.
7. Manage technical resources within budget and project schedule.
8. Consistently deliver high-quality services to our customers.

Leadership:

1. Challenge others to develop as leaders while serving as a role model.
2. Manage the development of the team by ensuring that project tasks are in line with each Innovator's career interests when possible.
3. Inspire coworkers to attain goals and pursue excellence.
4. Identify opportunities for improvement and make constructive suggestions for change.
5. Manage the process of innovative change effectively.
6. Remain on the forefront of emerging industry practices.

Teamwork:

1. Acknowledge and appreciate each team member's contributions.
2. Effectively utilize each team member to his/her fullest potential.
3. Keep track of lessons learned and share those lessons with team members.
4. Operate both at company and group level, providing consultancy and direction to internal and external resources.
5. Manage customer interaction and expectations regarding delivery effort.
6. Develop strong relationships with stakeholders and customers.
7. Communicate effectively with stakeholders to identify needs and evaluate alternative technical solutions.
8. Continually seek opportunities to increase customer satisfaction.

Technical Expertise:

1. Good technical understanding of IT technologies across:
2. LAN, WAN, SAN, Microsoft operating systems and application stacks e.g., server 2008/2012/2016, SQL databases, MS Exchange email.
3. Experience working in a pressured environment managing teams from internal and external parties.
4. Delivered complex and multi-work stream IT technical projects.
5. Experience of working at group level.

Communication:

1. Direct team and client meetings effectively.
2. Hold regular status meetings with project delivery teams.
3. Keep technical and stakeholder teams well informed of changes within the organization and general corporate news.
4. Deliver engaging, informative, well-organized presentations.
5. Resolve and/or escalate issues in a timely fashion.
6. Understand how to communicate difficult/sensitive information tactfully.

Qualifications:

1. Higher Education qualification in IT/Management or work-based experience.
2. Ideally holds a Project delivery qualification (Prince2).