Infrastructure and Network Engineer

Company Description

Sopra Banking Software works with more than 1,500 banks, building societies and specialized finance providers across more than 80 countries worldwide. We help them to develop, deliver and operationalise their digital transformation strategies. Using our suite of digital banking products and services enables these organisations to deliver remarkable financial services to their clients.

Sopra Financing Platform is a global product of SBS, focused on providing targeted financial software applications to large banks and motor manufacturers. These financial applications are provided in almost all cases under a Software as a Service (SaaS) model. The SaaS services are hosted across 5 globally distributed data centres and an ongoing transformation project over the next 5 years into Amazon Web Services (AWS).

Job Description

We are looking for a knowledgeable and experienced Infrastructure Engineer to join a team of six people providing enterprise management of our data centre infrastructure. This team plays a vital role in the provision of services to our customers globally.

The data centres (managed at site level by some of the world’s leading providers) host Sopra Banking Software owned and managed hardware. The server and storage hardware is HP Enterprise equipment, with networking devices being a combination of Cisco and HPE routers and switches. The firewall platform at each location is Forcepoint NGFW.

The successful candidate must have an in-depth understanding of HPE and ideally Cisco network hardware and networking concepts, good knowledge in the management of VMware, Linux operating systems (ideally RedHat) and Microsoft Windows Server, and preferably knowledge of Oracle Database and MS SQL.

Projects in 2024 include the upgrade and entirely new deployment of HPE hardware in the UK & US data centres, along with a team program to manage the infrastructure software to the latest versions from vendors such as VMware, RedHat, Oracle and Microsoft.

What will the role involve?

1. Maintaining and continuously improving data centre infrastructure.
2. Adopting, configuring, and maintaining third party products, as used in the overall service delivery, considering concerns such as security, cost, and functionality.
3. Critically evaluating processes and methods of working and work to improve their efficiency.
4. Providing high quality infrastructure support to our employees and customers, including, when necessary, attending meetings (almost entirely hosted via MS Teams).
5. Providing on-call support [joining a 24x7 paid for rota] to ensure out of hours SLA impacting outages can be remediated.
6. Working alongside product teams to ensure that infrastructure capability and processes are aligned to their needs and strategic goals.
7. Keeping up with industry trends, applying new best practices back into process design, and advocate for those standards to be adopted.
8. Ensuring capability meets the required information security standards that Sopra Banking Software needs to conform to (ISO 27001), conformity to those standards can be clearly demonstrated and evidenced.
9. Taking on all tasks and responsibilities that are required of the team.

The current team is based in Yate, a town North of Bristol, and the role will require the candidate to either be based close to this office or travel occasionally to attend team meetings, aiding collaboration.

Qualifications

We are interested in hearing from you if you have most of the following attributes:

1. Understanding of HPE and Cisco network hardware.
2. Knowledge and experience of firewall configuration and management, on any platform.
3. Knowledge and experience in the management of VMware and Linux operating systems (ideally RedHat).
4. Knowledge of Microsoft Windows Server, and anti-malware solutions would be an advantage.
5. Knowledge of Oracle Database and MS SQL would be an advantage.
6. Knowledge of cloud technologies, specifically a working knowledge of AWS, will be useful.
7. Ability and confidence to analyse and communicate with customers regarding the above domains.
8. Experience and confidence of leading technology implementations, guiding colleagues as necessary in deploying new and updated solutions.
9. Capable of pro-actively challenging solution designs to reach an optimal outcome.

Additional Information

What's in it for you?

Sopra Banking Software is a certified Great Place to Work!

By joining the Sopra Banking Software team you will enjoy a market competitive salary and our excellent rewards and benefits schemes including:

1. A flexible, hybrid working model
2. 25 days holiday plus holiday trading (the option to buy up to 5 more)
3. 6% employer pension contribution
4. A buy one get one free employee share scheme
5. Private medical insurance - provided by Bupa
6. Eyecare Vouchers - free eye test biannually
7. Health Cash Plan - provided by Westfield Health
8. Gym/Health Club Discounts
9. Flu Vaccinations
10. Cycle to work scheme
11. We take pride in rewarding our colleagues through Summer parties, treat days in the offices, and a social budget for each department.

Salary range for this role is £40,000 - £50,000 p/a depending on skills and experience. This role also forms part of the out of hours rota once settled in, which pays overtime and on call.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.