Individual Giving Manager

Job Title: Individual Giving Manager – VAC120

Working Hours: 37.5 hours per week

Salary: up to £40,000 per annum

Contract: Permanent

Deadline: Monday, 13 January 2025

Telephone Screening: 17-20 January 2025

Interviews to take place: Wednesday, 29 January 2025

Location: Leeds with the option to work from home.

Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees? Do you have previous experience working within Fundraising and have strategic skills? If so, we want to speak to you!

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity. Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated, it inspires innovation and makes us stronger. For us, equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

Reporting to the Head of Individual Giving, this role will help the charity to grow unrestricted income from individuals – including regular giving, giving in appreciation, mid value giving and appeals. You will lead on plans to grow our Individual Giving supporter base, uplifting donor gifts and providing excellent supporter experience to increase retention rates through the loyalty and commitment of donors.

The person will:

1. Directly manage an Individual Giving Officer.
2. Manage and identify growth opportunities for key individual giving income streams including appeals, regular giving, mid value giving, supporter newsletters, digital giving and appreciation of care donations.
3. Write engaging, impactful copy to engage and motivate donors and potential new donors.
4. Work with the Supporter Journeys Officer to plan, introduce and evaluate integrated supporter journeys to grow loyalty and commitment.
5. Produce detailed reports on campaign performance and monitor against past performance and planned expectations.

The successful candidate will have:

1. Ideally 3-4 years’ experience in a similar individual giving role.
2. Previous line management experience, including conducting 1-1s and appraisals.
3. An understanding of charity law, GDPR, data protection, PECR and the code of fundraising practice.
4. Be a natural storyteller, able to demonstrate impact of support to encourage donations and increase retention.
5. Previous experience of full campaign management including briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, developing campaign analysis and reporting, managing budgets.
6. Experience of using a CRM database and working with data teams to update key information, segment audiences and interpret results.

Full Job Description can be found on our website. If you would like to speak to us to discuss the role, or want to know more about the Charity and our teams, you can email the hiring manager tara.bean@leedshospitalscharity.org.uk.

Benefits:

• 27 days holiday a year plus bank holidays with the option to buy additional holiday.
• Flexible and Hybrid Working
• Unlimited access to our online Learning & Development Portal
• Line Management Training Programme
• Annual pay review
• Access to Employee Assistance Programmes and trained Mental Health First Aiders
• Life Insurance Protection
• Car Lease Scheme
• NHS Blue Light Card and Discounts

For more information about the position and the charity, please visit www.leedshospitalscharity.org.uk.

As a Disability Confident Employer, we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.