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Independent Victim Advocate

Victim Support

London

Hybrid

GBP 29,000

Full time

9 days ago

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Job summary

An established charity is seeking passionate Caseworkers to join their London team as Independent Victim Advocates. In this vital role, you will provide comprehensive support to victims of crime, ensuring they receive the help they need to navigate their challenges. With a focus on customer care and resilience, you will manage complex cases and engage with clients across London. This position offers a blend of office and home working, allowing for flexibility while making a significant impact in the community. If you’re dedicated to making a difference and possess the skills to support vulnerable individuals, this is the perfect opportunity for you.

Benefits

Flexible working options
28 days annual leave plus Bank Holidays
Extra day off for birthday
Pension with 5% employer contribution
Enhanced sick pay allowances
High Street discounts
Employee assistance programme
Cycle to work scheme
Ongoing training and support

Qualifications

  • Understanding of the impact of crime on victims, including sexual violence.
  • Proven track record in delivering services in multi-agency settings.

Responsibilities

  • Provide holistic support to clients, including victims of sexual violence.
  • Manage a demanding workload and travel to client appointments.

Skills

Resilience
Adaptability
Customer Service
Complex Case Management
Understanding of Crime Impact

Tools

UK Driving Licence

Job description

Independent Victim Advocate

We have an exciting opportunity for Caseworkers (known internally as Independent Victim Advocates- IVA) to join the London team, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?

Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you.

Position: 6025 Independent Victim Advocate

Location: Greater London/Hybrid

Hours: Full time 37.5. Monday to Friday 9am - 5pm

Contract: Permanent

Salary: £28,810.00 per annum (this includes FTE £26,010.00 per annum plus £2,800 per annum London Weighting Allowance)

Closing Date: 23rd April 2025. We reserve the right to close this vacancy early if enough suitable applications are received.

The Role

These roles offer flexibility for home and office working with travel to appointments to meet clients across London required.

As an Independent Victim Advocate, you will provide high-quality, holistic support to clients, including victims of sexual violence. As a Complex Case Independent Victim Advocate, you will work Monday to Friday 9am to 5pm with some evening and weekend working on occasion.

You will need to be able to manage a demanding workload, travel to appointments with clients, and meet a range of conflicting deadlines.

About You

You will have:

  1. An understanding of the impact of crime on victims such as anti-social behaviour, domestic abuse, sexual violence, and hate crime.
  2. A proven track record of successfully delivering services and working directly within statutory, voluntary, or multi-agency settings.
  3. Experience of managing a caseload including complex case management.
  4. Experience of outcome-focused working.
  5. A full UK driving licence, access to a vehicle, and business insurance essential for some areas, for example, rural locations (requirement will be discussed at interview).

In Return

Benefits include:

  1. Flexible working options including hybrid working.
  2. 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays.
  3. An extra day off for your birthday & options to buy or sell annual leave.
  4. Pension with 5% employer contribution.
  5. Enhanced sick pay allowances, maternity & paternity payments.
  6. High Street, retail, holiday, gym, entertainment & leisure discounts.
  7. Access to our financial wellbeing hub & salary deducted finance.
  8. Employee assistance programme & wellbeing support.
  9. Access to EDI networks and colleague cafes.
  10. Cycle to work scheme & season ticket loans.
  11. Ongoing training & support with opportunities for career development & progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support, and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision, Ambitions, and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter, we particularly welcome applicants from Black, Asian, and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia, or a medical condition that may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as IVA, IDVA, Independent Victim Advocates, Case Worker, Victim Support, Victim Case Worker, Family Case Worker, Adult Case Worker, Child Case Worker.

Please note this role is being advertised by NFP People on behalf of our client.

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