Independent Clinician Network Coordinator

Psicon Ltd; Canterbury; Hybrid; GBP 25,000 - 45,000; Full time

Job description

About Us

Psicon is a specialist neurodevelopmental service working collaboratively with various NHS trusts to provide autism and ADHD assessments. We are an independent organisation, but most of our work is for the NHS, whom we are proud to support. Psicon is committed to offering the best psychological support and healthcare available. We take an innovative approach to the delivery of our services and ensure that they are of the highest standards in the industry.

About The Role

The Independent Clinician Network Coordinator supports clinical operations within a healthcare setting, ensuring smooth communication, coordination, and compliance among associate clinicians. The role involves administrative, IT, and organisational tasks, including facilitating clinician meetings, managing reviews, supporting compliance, and organising CPD events. The ideal candidate has experience in health, social care, or education, must have strong IT and communication skills, and a good understanding of neurodevelopmental conditions.

Principal Duties and Responsibilities

• Working closely with the Associate Clinician Team Leads and Operational departments to support the effective and efficient running of all clinical activities across Psicon locations.
• Act as the initial point of contact for clinician enquiries, liaising between associate clinicians, and other Psicon departments, to sign post accordingly.
• Offer a high level of support to associate clinicians with regards to IT and clinical operations systems to ensure procedures are understood and followed.
• In collaboration with Associate Clinician Team Lead and Quality and Operations departments, support clinicians to respond in a timely manner to complaints, non-conformances/deviations, adverse incidents and near misses.

Person Specification

• Able to demonstrate behaviours consistent with Psicon’s core values of trust, integrity, commitment and kindness.
• Experience in a role supporting professionals from a health, social care or educational setting.
• Well-developed awareness of neurodevelopmental conditions (autism and ADHD).
• The ability to communicate professionally and confidently with a range of clinicians (doctors, clinical psychologists, speech and language therapists etc.).
• Well-organised with an ability to prioritise tasks and problem solve.
• Ability to collate, present, and interpret information from a variety of sources.
• Strong IT and written skills.
• Hybrid 3 days in clinic or office location and 2 days WfH.

Working at Psicon

We value our employees as an integral part of our service delivery and believe in recruiting and investing in the best employees. We pride ourselves in providing our employees with the opportunities and resources to achieve their potential. We are keen to provide a vibrant, fun yet challenging working environment for our team who share in our core values of trust, integrity, commitment and kindness and work collaboratively to achieve our company goals of:

• The best possible customer service
• The most efficient and effective clinical work
• A thriving and engaged workforce
• A truly inclusive organisation.

Benefits Include

• Enhanced annual leave of 32 days a year (inclusive of bank holidays).
• Flexible annual leave scheme providing the ability to buy or sell back additional days.
• Well-being days.
• Pension scheme (with the option of enhancing via salary sacrifice).
• Cycle to work scheme.
• Birthday lie in.
• Free breakfast, including 'pastry Mondays'.
• Funded social events.
• Staff well-being bursary scheme.

Additional Information / Contacting Us

• For further information please email [e-mail] or call the Psicon Recruitment Team on 01227 202155 for more information.
• Should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact our Recruitment Team and we will do our best to support you.
• Please note, Psicon operate a ‘safer recruitment’ policy and will require candidates to undergo full referencing (covering a 3-year period), an enhanced DBS check, provide evidence of up-to-date mandatory training, the right to live and work in the UK.