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An exciting opportunity has arisen for an experienced Incident Manager to join a dynamic team focused on technology and change. This role is pivotal in championing the incident management process, ensuring that standards and procedures are upheld across all elements. If you thrive in a fast-paced environment and are passionate about process improvement, this position offers a chance to make a significant impact in a forward-thinking organization.
About The Role
An exciting opportunity has become available for an experienced Incident Manager to join the HomeServe Technology & Change Team! The primary purpose of the Incident Manager is to be responsible for introducing and championing the end to end incident management process.
You will be responsible for maintaining process standards and procedures for all elements of the Incident Management process.