In Store Visual Merchandiser (40 Hours)

We are looking for an In Store Visual Merchandiser to join Team OB in our Cribbs Causeway store.

As an In-Store Visual Merchandiser at OB, you will identify commercial opportunities in your store, maximize sales with visual merchandising actions, and coach store management. Collaboratively with the Retail Team, you will establish processes to support commerciality, operations, and team development using creativity, organization, and communication.

Responsible for the store’s visual presentation, you’ll have a flair for design and VM in retail, understanding customer shopping habits and how to create a joyful customer experience. A passion for training is essential, as you will work with the store management team to develop the store’s visual presentation and the team’s understanding of it. You will report to the Store Manager and receive regular support from the Area Visual Merchandiser.

A bit about us …

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident, creative, and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

More about the role …

1. Ensure the shopfloor space is used to full capacity, working with store management to create an exciting customer journey and floorplan that showcases OB product within season and is regularly refreshed.
2. Create eye-catching displays taking inspiration from company guidelines that drive sales.
3. Using key performance indicators (KPIs), collaborate with store management to drive sales with weekly floor walks, commercial analysis, and effective time management.
4. Plan visual actions, executing them quickly and efficiently from remerchandising new product, mannequin styling, and window displays to floor moves.
5. Provide feedback to the Store Manager & Area Visual Merchandiser, communicating clearly and effectively, verbally and in written communication in weekly calls, handovers, and floor walks.
6. Alongside store management, identify VM coaching needs of the team, guiding them on standards, resources, stock management, and develop their VM skills, leading regular training sessions and delivering on-the-spot feedback.
7. As a key member of Team OB, lead by example, showcasing our customer values and delivering a joyful customer service experience.
8. Have product knowledge and share this passion with our customers.
9. Be a great role model for your team and support the training of your peers in collaboration with the management team.
10. Understand all OB operational procedures and ensure these are followed by yourself and the team.
11. Ensure the store remains a safe working environment, following the company health & safety and security guidelines each day.
12. Uphold excellent housekeeping standards throughout the store and back of house, ensuring VM equipment is well maintained.
13. Support other stores with visual merchandising actions and participate in new store opening set ups when required.

Bonas Benefits:

1. Generous employee discount up to 60% off all OB products
2. Free access to our 24-hour employee assistance programme with Care First – offering financial, emotional, and vocational support
3. Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
4. Annual discretionary profit-related bonus scheme
5. Auto-enrolment into our pension plan
6. Cycle to work scheme
7. Refer a Friend incentive
8. Enhanced maternity, paternity, adoption, and shared parental leave
9. Equity, Diversity and Inclusivity Voice network and EDI team
10. Mental Health First Aider support
11. Education and support throughout Looop eLearning platform

What we look for:

1. Communicate effectively
2. Demonstrate our company values
3. Confidence in giving direction and sharing information
4. Professional manner
5. Positive attitude
6. Great people skills
7. Visual Merchandising experience across varied product groups
8. Strong organization skills
9. Attention to detail
10. Creative flare
11. Problem solver