In-Life Commercial Manager

Intercity Technology; Birmingham; On-site; GBP 40,000 - 80,000; Full time

Job description

About The Role

Oversee Contract Management as an In-Life Commercial Manager!

Intercity Technology is seeking a highly experienced and commercially savvy In-Life Commercial Manager to oversee the management of our customer and supplier contracts. This role is critical to ensuring that our contractual relationships are both profitable and compliant.

Key Responsibilities as an In-Life Commercial Contracts Manager:

• Enhance retention across all services and products.
• Review the profitability of the customer base: Through close commercial management of large, complex accounts.
• Match costs incurred with suppliers to billing sent to customers: In collaboration with finance.
• Use data and systems to track contract end dates, renewal dates, and end of life.
• Work with sales, pricing, and proposition colleagues: To deliver automated and semi-automated resign quotes and packaging offers.
• Review top managed IT and larger accounts quarterly: Ensure billing matches commercial agreements.
• Collaborate with finance: Ensure billing for new services and visibility of costs taken.

Key Skills and Experience for an In-Life Commercial Manager:

Education and Qualifications:

• Demonstrable in-depth experience in commercial management, with a focus on in-life commercial management in technology or telecommunications sectors.

Experience and Knowledge:

• Comprehensive understanding of contract law, commercial terms, risk management, and legal compliance.
• Experience working with financial models.
• Knowledge of procurement processes, supply chain management, and supplier relationship management.
• Ability to identify and resolve complex contract issues quickly and effectively.
• Meticulous in contract analysis and performance monitoring.
• Strong organisational and project management skills.
• Ability to take initiative and lead projects.

What We Offer:

• 33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days.
• Annual pay reviews.
• Holiday buy scheme.
• All-company bonus scheme.
• Death in service cover.
• Employee assistance programme.
• Company pension.
• Active social calendar.
• A strong focus on developing our people.

About Us

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far:

• Customer Net Promoter Score of +92
• Gold Award Investors in People Accreditation
• 3-star “World Class” Best Companies accreditation, and for 2022, 2023, and 2024:
  • The no. 1 best telecoms company to work for
  • 9th best mid-sized company in the UK to work for!
  • 7th best company in the West-Midlands to work for!
• Platinum Eco Vadis rating

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.