Improvement Manager (Social Work)

TN United Kingdom; United Kingdom; Hybrid; GBP 30,000 - 50,000

Job description

We are recruiting for the role of Improvement Manager within the National Improvement Service.

The National Improvement Service (NIS) focuses on supporting quality improvement in front-line work to help Cafcass provide an exceptional experience to children and young people. NIS activity consists of the following areas: Learning and development, quality assurance and auditing, commissioned support, multi-agency reviews and consultations. NIS will be part of a forthcoming consultation on practice arrangements that will further develop the described roles and responsibilities.

This role is part of a team that works flexibly and remotely; therefore, your location isn’t a critical consideration. However, there will be occasional travel to attend in-person team meetings.

We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures.

We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to join us.

Let us tell you a bit more about the role…

The Improvement Manager will oversee a range of duties aligned with National Improvement Service Standard Operating Procedures, ensuring staff benefit from internal and external knowledge sources. Key responsibilities include:

1. Organising training events
2. Contributing to national and local quality improvement initiatives
3. Providing support to Service Managers
4. Analysing data for practice development
5. Leading audits
6. Direct training delivery and collaboration within a national network to embed strategic development in local practice

… and who we’re looking for.

To succeed and truly make a difference, you should be someone who has:

• You must be registered with Social Work England regulator.
• You’ll ideally have a minimum of 3 years’ experience working with children and families in a social work capacity.
• A track record of highly effective practice management or supervisory experience.
• Demonstrable experience of being a practice educator with the skills to continuously monitor, manage, develop and improve team and individual performance.
• Previous experience of quality assurance and auditing.

Next steps/timelines

If and when you are ready to apply, our application process is straightforward and quick to complete. You don’t need to complete your application in a single visit; you can start it and come back and amend your responses/update your CV, just make sure you come back before the closing date to submit.

Below we have given you an indication of a timetable we are hoping to work towards, although dates are subject to change:

Initial Interview: 13th April 2025

Final Interview: 17th April 2025

Hiring manager:

Finally, in anticipation of your application being successful, you might want to read about the offer and pre-employment checks process. As part of your application, you can highlight any concerns or questions about the pre-employment checks, and we encourage all applicants to do so, safe in the knowledge such information will not be shared with individuals involved in the selection process.

We look forward to hearing from you.

Please be advised successful applicants will be subject to a range of pre-engagement checks, including a Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence, an individual assessment will be completed. Further information on what the assessment covers can be found by viewing the Cafcass DBS policy.