Enable job alerts via email!

Implementations Project Manager - Newcastle - £35K

Senitor Associates

North East

On-site

GBP 35,000

Full time

2 days ago
Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

An established industry player is seeking a proactive Implementations Project Manager to join their IT department. In this vital role, you will oversee the onboarding of clients onto innovative software solutions, ensuring a smooth transition and exceptional customer experience. You will lead project planning and execution, manage stakeholder communications, and continuously seek process improvements to enhance efficiency. This is a fantastic opportunity to make a significant impact within a successful organization, where your expertise will help shape the future of client interactions and service delivery. If you're ready to take on a rewarding challenge, this role is for you.

Qualifications

  • Experience in managing projects within scope, budget, and timelines.
  • Strong communication skills to liaise with clients and stakeholders.

Responsibilities

  • Lead the planning and execution of client onboarding projects.
  • Monitor project performance and drive accountability among team members.

Skills

Project Management
Customer Onboarding
Stakeholder Management
Process Improvement

Job description

Implementations Project Manager - Newcastle - £35K

An established client of ours in the Technology sector is looking for an Implementations Project Manager to join their IT department on a permanent basis. The successful candidate will be responsible for the successful execution of onboarding customers onto our software, ensuring that the company is the digital heart of their practice. As a highly motivated and proactive individual, you will play a crucial role in this process.

Roles & Responsibilities:

  • Lead the planning, execution, and delivery of projects within scope, budget, and time constraints.
  • Ensure the successful onboarding of new clients to the company's product suite.
  • Oversee and track the progress of various teams, ensuring that all required tasks are completed on time.
  • Regularly update key stakeholders on project milestones, dependencies, and any roadblocks that may impact deadlines.
  • Lead status meetings, resolve bottlenecks, and drive accountability among team members to maintain momentum in project execution.
  • Meet with clients to assess their needs and define project requirements, acceptance criteria, and project timelines.
  • Document and review client feedback on practice setup and ways of working to ensure all operational items are captured for training & onboarding requirements.
  • Monitor project performance and continuously seek ways to improve efficiency and customer experience.
  • Provide high-level customer service, acting as a trusted advisor to the client throughout the implementation journey.
  • Assist the Head of Conversions in developing and implementing processes and work instructions.

This is an excellent opportunity for an enthusiastic and passionate Implementations Project Manager to join a successful organization. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration!

If you'd like more information about the role, please contact Jasmine Brady at 07458160158 or email your CV to Jasmine.Brady@senitor.com.

For more information about Senitor and the opportunities we have to offer, follow us on Twitter @SenitorIT. Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.