Implementation Lead

Hyper Recruitment Solutions; England; On-site; GBP 35,000; Full time

Job description

Technical Implementation Lead - 9 months

Salary: £35,000 per annum plus company car/car allowance and company benefits
Location: Travelling around the country

What will you be doing?

We have a fantastic 9 month fixed term contract position available to join as a Technical Implementation Lead, an exciting position which will be supporting the roll out of a brand new software across the company's waste management sites.

1. Working in a team of 16 deployment leads; you will be implementing a new operational system to our commercial waste division.
2. You will be assigned to a depot for up to 2 months and work with them to:
1. Train back office and operational drivers how to use the new system
2. Train the operational managers how and when to use the new suite of PowerBI reports
3. Sell in the benefits of the new system at all times
3. Support the depot for their first month using the new system ensuring:
1. System usage is exemplary and consistent
2. Business Managers understand the revenue implications of the new system
3. You leave a depot with a self-help mindset and an excellent understanding of BAU support processes
4. You liaise with IT Product teams to ensure issues are resolved in a timely manner.

What are we looking for?

1. Proven experience in training and coaching.
2. Proven experience implementing complex IT systems (ideally to operational users).
3. Excellent face-to-face communication skills with an ability to deliver training clearly.
4. Strong communication skills with the ability to engage stakeholders of all levels.
5. Experience in a business support or project support role.
6. Someone comfortable to be away from home Monday to Friday living in hotels near their relevant depot (expenses covered).
7. Someone comfortable working independently or in small teams (1-2 people).
8. Someone comfortable with early starts, some days will start at 4am.
9. Driving license required.