IM Support Administrator

Wärtsilä; Havant; On-site; GBP 25,000 - 35,000; Full time

Job description

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that 88% of the world's trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services- together. Are you ready to jump onboard?

Wärtsilä Defence Solutions Ltd, WDSL, is part of the wider Wärtsilä Marine Business, which focuses on enhancing the business of its marine and oil & gas industry customers by providing innovation products and integrated solutions that are safe, environmentally sustainable, efficient, flexible and economically sound.

At WDSL we provide integrated shaftline systems, packages and products that offer lifecycle efficiency, decreased costs and reduced risks through the provision of reliable and environmentally sustainable products.

We are now seeking an

IT Support Administrator

to assist the IT Manager with the day to day running of our IT systems, providing support and assistance to users whilst liaising with the service provider for support.

The successful candidate will be employed on a 12 month contract and will be based out of our office in Havant, Hampshire United Kingdom.

What you will be doing

What are your main tasks and responsibilities?

• Onsite user support.
• Software installations.
• PC's, laptops and mobile device configuration and deployment.
• Licence management.
• Security configurations.
• System update management.
• Network and system monitoring.
• Domain administration of users and groups.
• Telephony administration and configuration.
• IT asset management.
• System/infrastructure documentation.
• Change control.
• Co-ordinate issues with 2nd and 3rd Level support.
• Support & participate in operational development projects.

What do we expect from you?

• A background in IT support.
• Exposure within the marine industry would be an advantage.
• Excellent communicator with strong analytical problem-solving skills.
• A strong team player with the ability and willingness to also work independently in a systematic and structured way.
• Ability to take responsibility for your work and take the initiative to secure the completion of your tasks.
• Displays logical sound judgement and maintains the highest ethical standards.
• Motivated and positive attitude to identify practical solutions.
• Diplomatic in approach to dealing with users across varied functions.
• The job is offered subject to successfully obtaining security clearance. Any applicants must hold a British Passport or be eligible to hold one and have resided in the UK continuously for the last 5 years.

What we offer you

All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within an international working environment, in an ambitious and growth orientated organisation.

If you feel excited by being part of this dynamic working environment and you think your personal skills and qualities match the job requirements, we look forward to receiving your application, together with a CV.

Contact & next steps

We hope to hear from you soon, by submitting your application through our careers portal. We aim to keep you updated on the process throughout.

For further questions please reach out to Jess Baxter, Talent Acquisition Partner, through email [e-mail] with any questions related to this position (NO AGENCIES - Only for questions from direct job applicants, applications through email will not be recorded or responded to).

Welcome to join us in shaping the decarbonisation of marine and energy!

Last application date: 30/04/2025

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.