ICT Technician 3

JOB DESCRIPTION
JOB TITLE: ICT Technician 3
REPORTS TO: School Principal through designated line manager
RESPONSIBLE FOR: Maximum of five staff
JOB PURPOSE
To assist the line manager in the development of ICT within the school and ensure that all computer systems and peripheral devices are fully functional to meet the needs of the school.
MAIN DUTIES AND RESPONSIBILITIES
Supervision

1. Supervise appropriate staff including the management and allocation of duties. (Supervision is defined as having full permanent accountability for planning and co-ordinating the quantity and quality of work as well as managing issues relating to discipline and welfare).
2. Identify and provide on the job training to appropriate staff.
3. Note: This is a discretionary element of the job description. The grade may be awarded if supervision is not a component of the post.

Administration of Network Systems

1. Planning, design, specification and installation, including upgrading of all school managed network systems.
2. Management of the structured cabled environment of any school managed network.
3. Baseline system support and application support on any school managed system.
4. Contact with outside agencies as necessary.
5. Liaise with managed service provider as required on changes to the Classroom 2000 infrastructure.

Provision and Maintenance of ICT Facilities and Resources

1. Ensure that all systems are fully functional to meet the needs of the school.
2. Daily care and maintenance of all computer systems and their environments.
3. Install hardware and software as appropriate.
4. Carry out repairs to equipment, where appropriate, within the competence of the employee.
5. Organise the repair of equipment either on site or with agencies as appropriate.
6. Liaise with the managed service provider on the maintenance of the Classroom 2000 infrastructure.
7. Perform backups of crucial data regularly on school managed systems.
8. Ensure system security on school managed systems.

Management of all On-Line Communications Services

1. Develop and maintain existing ICT systems.
2. Set up and maintain appropriate E-mail, Intranet and Internet facilities as required either on school managed systems or the classroom 2000 infrastructure.
3. Assist with the development and maintenance of the web site.

Curricular Assistance

1. Participate in planning and delivery of relevant induction and training sessions.
2. Assist staff and pupils with hardware and software problems arising from the use of ICT equipment within the classroom.
3. Give advice to the ICT co-ordinator to plan for future ICT advances.
4. Set up standalone computer systems for specific teaching/training situations and functions within the school.
5. Assist with the provision of INSET either in a large group or single tutorial mode.
6. Set up internet and conferencing facilities for specific teaching and/or training situations.

Records and Administration

1. Keep an inventory of all hardware, software and consumables.
2. Comply with the requirements of the Data Protection Act and Copyright laws.
3. Contact outside agencies (on school’s behalf) concerning ICT facilities and developments within the school.
4. The post holder will be expected to maintain an awareness of ICT development in order to ensure the currency of ICT services within the school.

Other Duties

1. Such other duties as may be assigned within the level of the post.

This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time. In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times.
PERSON SPECIFICATION
NOTES TO JOB APPLICANTS

1. You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted.
2. You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.
3. The stage in the process when the criteria will be measured is outlined in the table below.
4. Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.
5. Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.
6. In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form how you meet any desirable criteria.

SECTION 1 - ESSENTIAL CRITERIA

The following are essential criteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage. You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.

Factor Essential Criteria Method of AssessmentQualifications

Five GCSE’s (Grades A*-C) to include English Language, Mathematics, and subject specific, or equivalent or higher level qualifications.

Shortlisting by Application Form

Experience

A minimum of one year's experience of working in an ICT related area.

A minimum of one year’s experience in the management and supervision of staff.

Shortlisting by Application Form

Knowledge

Demonstrable evidence of knowledge of:

1. The requirements of a ICT Technician 3
2. Health and safety regulations, as relevant to the role.

Shortlisting by Application Form

SECTION 2 - ESSENTIAL CRITERIA

The following are additional essential criteria which will be measured during the interview/selection stage.

Factor Essential Criteria Method of AssessmentSkills / Abilities

Proven effective planning and organisational skills and an ability to work under pressure to meet deadlines

Proven effective people management skills

Ability to work effectively as part of a team to achieve outcomes

Evidence of sound interpersonal and communication skills

Evidence of proficiency in the use of computer packages, to include use of Microsoft Word, Excel, and Outlook

InterviewValues Orientation

Evidence of how your experience and approach to work reflect the school’s values/ethos. You will find information about the school’s values/ethos on our school website.

InterviewSECTION 3 - DESIRABLE CRITERIA

Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates. Desirable criteria will be applied in the order listed. You should make it clear on your application form how, and to what extent you meet the desirable criteria, as failure to do so may result in you not being shortlisted.

Factor Desirable Criteria Method of AssessmentQualifications / Experience

Evidence of experience of working in an ICT related area, within a school environment.

Hold an A level qualification in ICT, or an equivalent or higher level qualification.

Have experience of management of the C2K system.

Knowledge and experience working Apple devices.

Demonstrate a commitment to all-ability education.

Shortlisting by Application Form

DISCLOSURE OF CRIMINAL BACKGROUND

The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as ‘regulated activity’.

In the event that you are recommended for appointed to a post that involves ‘regulated activity’, the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background.Please note that youWILLbe expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the pre-employment stage.

Further information can be accessed atNI Director theDepartment of Justice.

APPLICANT GUIDANCE NOTES

To view the applicant guidance notes, please clickhere.

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The Education Authority is an Equal Opportunities Employer