ICC Hub Coordinator Carlisle & District ICC

NHS; Carlisle; On-site; GBP 24,000 - 26,000; Full time

Job description

ICC Hub Coordinator Carlisle & District ICC

North Cumbria Integrated Care NHS Foundation Trust

Full time (37.5 hour) post at Hilltop and part time (22.5 hour) post available at Brampton. Applications will be considered for both or please specify preference in supporting information.

Are you passionate about patient care and helping patients to remain in their own homes and prevent hospital admissions?

We are seeking to appoint passionate and enthusiastic ICC Hub Coordinator's to support our teams and service users within the Community Health Services for Nursing and Therapy based at Hilltop Heights, Carlisle or Brampton Community Hospital.

Free parking available.

Our service currently operates 08:00 to 19.00 Monday - Friday and 08:00- 16:00 at weekends and bank Holidays. There is an aspiration that the hub operating hours will extend to working 08:00-20:00 at some point in the future.

Therefore the post requires the candidate to be fully flexible and able to cover all shifts. Shift lengths are 7.5 hours per day.

This service also operates on weekends and Bank Holidays- enhancements are paid when working these days.

There are 8 ICC Hubs in total in Cumbria of which you will be expected to cover from time to time (Travel/ Mileage will be paid).

Main duties of the job

As an Administrator in a Multi-disciplinary team, work with other administrators and health and social care professionals to develop the ethos of multi-disciplinary, integrated care and seamless services ensuring that patient care is delivered to highest possible standard.

As an Administrator working under the general direction of the Senior Hub Coordinator undertake a range of administrative duties. Develop and maintain administrative systems, procedure and records to enable the team to deliver effective community services and to ensure that the office environment is safe, appropriately maintained and equipped.

You will be required to participate in a rota to provide cover between 08:00 and 19.00 Monday to Friday, 08:00 to 16:00 at Weekends and Bank Holidays.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

1. Being a clinically led organisation
2. Quality and safety at the heart of our Trust
3. A positive patient experience every time
4. A great place to work
5. Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

• GCSE Maths and English or equivalent
• NVQ2 in Business Admin or equivalent relevant business subject
• ECDL or equivalent

Experience

• Able to demonstrate previous office experience
• Able to demonstrate experience of regular working with electronic management information systems
• Able to demonstrate ability to work without direct supervision
• Able to demonstrate experience of telephone and electronic communication within own job and with external organisations
• Experience of health or social care environments

Knowledge

• Able to demonstrate understanding of office procedures and relevant statutory regulations
• Able to demonstrate working knowledge of Microsoft Outlook and Microsoft Office
• Able to demonstrate understanding of issues related to confidentiality
• General understanding of relevant legislation e.g. Data Protection, Health and Safety
• Familiarity with patient administration systems
• Knowledge of health and social care systems across Cumbria
• Able to demonstrate excellent written, verbal communication skills, polite and tactful telephone manner
• IT skills including word processing, spreadsheets, data capture and processing, desktop publishing
• Flexible and versatile approach to meet the needs of the service and environment
• Able to work alone and as part of a team
• Proactive and positive attitude to problem solving
• Proactive and positive attitude to change
• Diligent and motivated

Personal Circumstances

• Able to travel independently
• Able to work 7 days per week 08:00 to 20:00
• Able to work at different locations to provide holiday/sickness/vacancy cover

Other Requirements

• Promotes equality and values diversity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

North Cumbria Integrated Care NHS Foundation Trust

Address

Carlisle Network Hilltop Heights or Brampton Community Hospital

£24,071 to £25,674 a year Per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

262-A-24-6640364-C

Job locations

Carlisle Network Hilltop Heights or Brampton Community Hospital