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HVAC Service Manager

Bennett And Game Recruitment

Cambridge

On-site

GBP 80,000 - 100,000

30 days ago

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An established industry player is seeking a dynamic HVAC Service Manager to lead a team of skilled professionals. This role involves overseeing service operations, enhancing customer relationships, and driving business development in a thriving company with over 50 years of expertise. You will play a crucial role in ensuring exceptional service delivery while managing budgets and implementing cost-effective solutions. With opportunities for professional growth and a competitive salary, this position offers a chance to make a significant impact in the HVAC sector. If you are passionate about leadership and customer service excellence, this role is perfect for you.

Company car - Tesla

25 Days Holiday plus bank holidays

Company bonus scheme based on performance

Private Medical Insurance

Opportunities for professional development

Experience in HVAC management roles with strong technical knowledge.
Proven leadership skills and ability to manage financials.

Lead and develop the service department team to meet performance goals.
Manage daily operations, scheduling, and resource allocation for efficiency.

Technical HVAC Knowledge

Team Leadership

Financial Management

Customer Relationship Management

Business Development

Our client, a specialist temperature-controlled contractor with over 50 years of industry experience, operates across the process/industrial, pharmaceutical, healthcare, and university sectors. Due to continued growth, they are seeking an HVAC Service Manager to lead their team of field engineers.

As HVAC Service Manager, you will be responsible for leading and developing the service department team, including technicians and customer service representatives, to ensure performance goals are met. You will maintain and enhance customer relationships by providing exceptional service, addressing concerns promptly, and developing repeat business. Overseeing daily operations, you will manage scheduling, workflow, and resource allocation to maximize efficiency and productivity. Additionally, you will implement policies and procedures to improve service delivery, monitor performance, and identify areas for enhancement. Financial oversight will be key, as you manage budgets, control expenses, and implement cost-effective solutions without compromising service quality. Ensuring compliance with industry regulations and company policies, you will maintain a safe and compliant work environment. Furthermore, you will drive business development by identifying new opportunities, expanding the client base, and growing revenue through proactive sales and service expansion.

HVAC Service Manager Job Requirements

Previous experience within a similar role within the HVAC industry
Strong Technical HVAC Knowledge
Previous knowledge of managing department and contracts financials
Strong Team leadership skills
Ability to maintain and develop existing accounts
UK Driving License
Living within commutable distance of Cambridge

HVAC Service Manager Salary & Benefits

Competitive salary of £55,000-65,000 flexible depending on experience
Company car - Tesla
25 Days Holiday plus bank holidays, rising with service
Company bonus scheme based on performance
Private Medical Insurance
Opportunities for professional development and career advancement

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