Job Description
Reports to: COO
Role Summary: The HR Partner is responsible for overseeing the entire HR function, developing and implementing HR strategies, ensuring compliance with employment laws and regulations. This role involves strategic planning, decision-making, line management responsibilities and maintaining a productive and efficient work environment.
Key Responsibilities:
- Strategic HR Planning:
- Develop and implement HR strategies aligned with the company’s business objectives – e.g. recruitment, retention, training and development strategies, performance management improvements etc.
- Identify HR priorities and create a roadmap for HR initiatives.
- Recruitment and Talent Management:
- Oversee the recruitment process, including job postings, interviewing, and selection.
- Develop strategies for talent acquisition and retention.
- Create and manage onboarding programs.
- Performance Management:
- Implement and manage performance appraisal systems.
- Provide guidance on career development and training programs.
- Manage addressing performance issues and developing improvement plans.
- Manage staff absences: Oversee and analyse staff absence patterns, ensuring that absence management policies are adhered to and that any issues are addressed promptly.
- Employee Relations:
- Serve as a primary point of contact for employee concerns and conflicts.
- Develop and implement policies that promote a positive work environment.
- Design and manage staff welfare activities/get-togethers.
- Conduct exit interviews and create and analyse turnover data, delivering briefs as requested.
- Compliance and Legal:
- Ensure compliance with employment legislation and regulations.
- Review, maintain and update the employee handbook, ensuring that it accurately cross-references with company policy documents and contracts, as well as current legislation.
- Manage workplace investigations and disciplinary actions.
- Deliver extensive support to ISO certifications and audits.
- Compensation and Benefits:
- Design and manage compensation structures and benefits programs.
- Design and manage employee welfare programs to enhance job satisfaction and well-being.
- HR Metrics and Reporting:
- Track and analyse HR metrics (e.g., turnover rates, employee satisfaction, absences etc).
- Prepare HR reports for senior management, as requested.
- Supervision and Mentoring:
- Line management responsibility for staff within the HR department.
- HR mentoring and advisory lead.
- Office Management:
- Office Provider Coordination:
- Serve as the primary point of contact for the office provider.
- Ensure all services provided by the office provider meet the company’s needs and standards.
- Space Planning and Allocation:
- Plan and allocate office space to optimise productivity and accommodate new hires.
- Coordinate any office moves or reconfigurations with the office provider.
- Health and Safety:
- Ensure compliance with health and safety regulations.
- Conduct regular safety inspections and address any issues promptly.
Personal Qualities & Attributes:
- Leadership: Strong ability to lead, mentor, and inspire a team.
- Integrity: Upholds high ethical standards and maintains confidentiality.
- Empathy: Understands and responds to the needs and concerns of employees with compassion.
- Adaptability: Thrives in a dynamic environment and handles change effectively.
- Proactive: Anticipates issues and takes the initiative to solve problems before they arise.
- Resilience: Able to remain calm and focused under pressure.
- Attention to Detail: Meticulous in managing HR processes and ensuring accuracy.
- Patience and Pragmatism: Demonstrates patience in handling complex issues and approaches situations with a practical, solution-oriented mindset.
Core Competencies:
- Strategic Thinking: Ability to develop and implement HR strategies that align with business goals.
- Communication: Excellent verbal and written communication skills, able to articulate ideas clearly and persuasively.
- Problem-Solving: Strong analytical skills to identify issues and develop practical solutions.
- Employee Relations: Expertise in managing employee relations and fostering a positive workplace culture.
- Conflict Management: Skilled in resolving conflicts in a fair, respectful, and constructive manner.
- HR Knowledge: Deep understanding of HR practices, employment law, and regulations.
- Project Management: Capable of managing multiple HR projects simultaneously and delivering results on time.
- Office Management: Competence in overseeing office operations and maintaining a productive work environment.
- Decision-Making: Ability to make informed and timely decisions in the best interests of the company and its employees.
- Microsoft Office Proficiency: Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for effective documentation, analysis, and communication.
- Ability to Prioritise and Work Under Pressure: Demonstrates strong organisational skills and the ability to manage multiple tasks and deadlines in a fast-paced environment.
- Coaching Ability: Skilled in coaching and developing employees at all levels, fostering growth and improving performance.
Qualifications: Minimum CIPD Level 5 or equivalent