Human Resources Coordinator

We are seeking a detail-oriented and proactive HR Coordinator to join our client's dynamic team. In this standalone role within a shared services environment, you will serve as the primary point of contact for all HR enquiries, ensuring efficient and effective resolution. Your ability to manage a high volume of queries, coupled with exceptional organisational skills, will be critical to your success.

Key Responsibilities:

1. First Point of Contact: Address and resolve HR-related enquiries from employees, escalating complex issues to HR Advisors when necessary.
2. Query Management: Efficiently manage the flow of HR enquiries, ensuring timely responses and maintaining accurate records of all interactions.
3. Collaboration: Work closely with HR Advisors and other departments to delegate unresolved issues appropriately, ensuring a seamless resolution process.
4. Process Improvement: Identify opportunities to enhance HR processes and contribute to the continuous improvement of HR services within the Shared Services framework.

Qualifications:

1. Proven experience in an HR support role, preferably within a Shared Services environment.
2. Strong attention to detail and organisational skills.
3. Excellent communication and interpersonal abilities.
4. Ability to work independently in a standalone role while effectively collaborating with team members.
5. Proficiency in HR information systems and Microsoft Office Suite.

This role offers an exciting opportunity for a motivated HR professional to make a significant impact by ensuring efficient handling of HR enquiries and contributing to the overall effectiveness of HR services.