Human Resources Advisor

HR Advisor

Industry: Designer toys and collectible pieces

Location: Canary Wharf, London

Job type: Full time Permanent

Working Hours: 40 hours per week including 1 hour lunch break per day

About POP MART

Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.

Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.

POP MART has established a strong presence across key European markets, including the UK, France, Italy, Netherlands, and Spain. As part of our strategic growth initiatives, we are focused on expanding our retail network into additional high-potential markets across Europe, continuing to strengthen our brand's position in the region.

For more information, please visit www.popmart.com and our LinkedIn Career page.

What to Expect

POP MART is a fast-paced company with a young and multicultural team where you can expect to:

• Gain valuable professional experience covering the entire retail life cycle
• Have the opportunity to work with people from different countries and cultures in a collaborative environment
• Receive structured customer service, retail operations, and product training
• Be proactively involved in the company’s growth

Benefits

POP MART offers our employees:

• Selected POP MART toys as appreciation gifts every month
• A structured bonus/commission scheme in line with the company’s and the individual’s performance
• Comprehensive training and development programs
• Regular team social events
• Paid rest breaks

The Role: HR Advisor

This is a full-time office-based role, Monday to Friday.

We are seeking a proactive and experienced HR Advisor to join our Head Office team in London. This role is ideal for someone who thrives in a dynamic retail environment and enjoys overseeing HR operations, recruitment, and employee relations. The successful candidate will play a key role in ensuring best HR practices across the company. This position reports directly to the HR Manager.

Responsibilities

• Employee Relations: Manage and resolve HR matters, including grievances, disciplinary processes, and performance management. Provide guidance to managers and employees on best HR practices.
• Recruitment & Talent Acquisition: Lead recruitment processes.
• HR Compliance: Ensure compliance with UK employment laws, GDPR regulations, and company policies. Keep up to date with legislative changes.
• Employee Engagement & Development: Develop and implement engagement initiatives to support a positive workplace culture. Support training and development programs for employees.
• HR Projects & Initiatives: Be actively involved in all company-wide projects, including diversity & inclusion, employee wellbeing, process improvements, and other strategic HR initiatives.

What We Are Looking For

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field. A CIPD qualification (or working towards one) is preferred.
• Experience: 3-5 years of experience in an HR advisory or generalist role, preferably within retail or a fast-paced environment.
• Knowledge: Strong understanding of UK employment law, HR policies, and GDPR compliance. Familiarity with HRIS systems is an advantage.
• Skills:
• Excellent communication and interpersonal skills.
• Strong organisational and problem-solving abilities.
• Ability to handle sensitive and confidential matters with discretion.
• Adaptability and ability to work in a growing, evolving environment.