HRIS Change Analyst

HRIS Change Analyst - 12-month FTC

Leeds/London - Hybrid

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.

We are looking for an experienced HRIS Change Analyst to drive the delivery of effective system and process changes within our HR landscape. You will manage change and release, leveraging agile and waterfall methodologies to support HR systems and operations. A key focus of the role will be identifying opportunities to optimize processes, enhance innovation, and improve operational efficiency, contributing to a high-performance culture.

The role reports to our Lead HRIS Consultant for Change. You will work closely alongside four other HRIS Change Analysts and the wider HR systems team. A key part of this role will involve liaising and engaging with Configuration Analysts, SaaS partners, and DLG technology partners.

What you’ll be doing:

• Change Delivery: Plan, execute, and oversee HR system changes, ensuring detailed analysis, clear documentation, rigorous testing, and alignment with stakeholders throughout the change lifecycle.

• Testing Management: Lead integration, regression, and user-acceptance testing, designing comprehensive test plans, scenarios, and scripts while coordinating with internal and external teams.

• AI Innovation: Stay updated on emerging AI and machine learning trends, assessing their relevance to HR systems, and lead the trial and implementation of AI-driven solutions to enhance decision-making and streamline operations.

• Collaboration & Stakeholder Management: Work closely with HR configuration teams, SaaS providers, and technology partners to ensure system readiness, manage testing environments, and facilitate change meetings.

• Continuous Improvement: Identify efficiency opportunities, implement innovative practices, and support ongoing compliance through regular audits and process reviews. Develop and maintain process documentation and training materials to ensure clarity and alignment.

What you'll need:

• Technical Expertise: Possess comprehensive understanding of HR processes, proficient in SaaS-based HR systems, and substantial experience in managing change and release frameworks. Proficient in testing lifecycle management and comfortable with both agile and waterfall methodologies.

• Innovation Mindset: Familiarity with AI and automation technologies, with the ability to evaluate and implement new tools to enhance HR operations.

• Strong Communication & Problem-Solving Skills: Able to translate complex technical details into actionable insights for diverse stakeholders while addressing challenges with innovative solutions.

• Collaboration & Adaptability: Thrive in a fast-paced, dynamic environment, working effectively across teams and adapting to shifting business priorities.

Ways of Working

Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you.

Read our flexible working approach here.

Benefits

We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include:

• 9% employer contributed pension

• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover

• Additional optional Health and Dental insurance

• AIP bonus

• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.

• 25 days annual leave, increasing each year up to a maximum of 28

• Buy as you earn share scheme

• Employee discounts and cashback

• Plus many more!

Being yourself

Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work – that’s why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we’ve made it our mission to give you everything you need to be authentically you. Discover more at directlinegroupcareers.com

Together we’re one of a kind.

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