HR Transformation Consultant (ServiceNow) | To £70k + bonus

HR Transformation Consultant (ServiceNow) | Remote | £70k + bonus

We are seeking a talented and experienced ServiceNow HR Transformation Senior Consultant to join a dynamic and growing consultancy. You need to have experience working in an organisation where you have at least one ServiceNow HR implementation - either from an internal or consultant perspective.

About You

The ideal candidate will have a strong blend of HR functional knowledge and ServiceNow expertise (1 HR implementation minimum). You should be comfortable working in a consulting environment, able to adapt to different client needs, and demonstrate a strategic mindset when designing HR solutions.

About the Role

As a ServiceNow HR Transformation Senior Consultant, you will play a pivotal role in guiding clients through their digital HR transformation journey. Your primary responsibility will be working closely with clients to understand their HR challenges, identify opportunities for process improvement, and implement innovative ServiceNow solutions that enhance HR service delivery. This role is highly client-facing, with around 80% of your time spent engaging directly with clients, helping them design, manage, and optimise their HR service management systems.

In addition to hands-on project delivery, you will contribute to building and expanding the organisation's ServiceNow practice. This involves developing best practices, responding to RFPs, and staying at the forefront of ServiceNow advancements. Your expertise in HRSD and HR processes will be crucial in ensuring that solutions are not only technically sound but also aligned with business needs and HR best practices.

Key Responsibilities

• Work closely with clients to assess their current HR processes and identify opportunities for optimisation using ServiceNow HRSD.
• Design and implement end-to-end ServiceNow HR solutions tailored to meet specific business requirements.
• Provide expert advice on how clients can make the most of their ServiceNow investment.
• Collaborate with technical teams to ensure seamless integration and handover of implementations.
• Guide clients through change management, ensuring smooth adoption of new HR technologies.
• Mentor and support junior consultants, sharing knowledge and best practices within the team.

We are particularly interested in individuals with:

• Hands-on experience in implementing ServiceNow HR Service Delivery (HRSD).
• A background in HR functions or shared services, with a deep understanding of HR processes.
• Experience in process mapping, business analysis, and solution design.
• Strong consultancy skills, with the ability to tailor recommendations to client-specific needs.
• The ability to work autonomously while also collaborating with teams across multiple geographies.
• Entrepreneurial spirit and a proactive approach to problem-solving.

This role offers the opportunity to be part of a rapidly growing ServiceNow practice within a company that values innovation and creativity. The work environment is entrepreneurial, with the freedom to develop and shape new offerings in response to market demands. Unlike larger competitors, the organisation has less red tape, allowing for greater agility and impact.

Additionally, there is a clear progression path, with three levels of competency per banding assessed through structured evaluations. The company also has a long-term investment in ServiceNow HR transformation, providing a stable and exciting platform for career growth.

This is an exciting opportunity for someone who is passionate about leveraging technology to improve HR service delivery and employee experience. The role offers a salary of up to £70,000 (plus bonus) and is fully remote, with occasional travel to client sites as needed.

If you are looking for a role where you can make a real impact, grow your expertise, and work with a forward-thinking team, this opportunity is for you. Apply today to be part of this exciting journey!