HR Shared Service Administrator

European HR Administrator

English, French & Dutch language required

Hybrid working arrangement – 3 days per week at our European HQ in Erdington
Contract: 9-month Fixed Term (Maternity Cover)

At Claire’s, we are committed to delivering high-quality HR services to support our employees and managers across Europe. We are looking for a French and Dutch-speaking HR Administrator to join our European HR Shared Service Centre, providing exceptional support to our teams in Belgium, Luxemburg, and the Netherlands.

About the Role:

As a European HR Shared Services Administrator at Claire's, you'll be at the heart of our people operations, ensuring a seamless experience for our employees in Belgium, Luxemburg, and the Netherlands.

You will be the first point of contact for HR-related queries, ensuring timely and accurate responses in line with our Service Level Agreements (SLAs). You will play a key role in HR administration, ensuring compliance with country-specific employment law and company policies.

Key Responsibilities:

1. Employee Support: Be the go-to person for HR-related inquiries, providing support to our diverse and dynamic team in Dutch, English, and French.
2. HR Processes: Manage and streamline HR processes, from onboarding new hires to handling employee data and records.
3. Systems Management: Utilise cutting-edge HR systems and tools to maintain accurate employee information and drive efficiency.
4. Problem Solving: Tackle challenges with a proactive approach, ensuring quick and effective resolutions to HR issues.
5. Collaboration: Work closely with HR teams across different regions, fostering a collaborative and supportive environment.

What We’re Looking For:

1. Fluent in French, Dutch & English – essential for supporting our teams in market.
2. Previous experience in HR administration with knowledge of employment law and compliance.
3. Highly organised and detail-oriented with the ability to prioritise tasks effectively.
4. Strong communication skills and a proactive, customer-focused approach.
5. Proficient in HR systems (ideally Workday) and Microsoft Office Suite.
6. A team player with a positive, solutions-focused mindset.

This is a fantastic opportunity to gain valuable HR experience in an international retail business. If you are looking to develop your career in a dynamic and fast-paced environment, we would love to hear from you!

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.