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HR Insights & Customer Success Consultant

JR United Kingdom

Greater London

Hybrid

GBP 35,000 - 55,000

Full time

7 days ago

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An exciting scaleup in Hertfordshire is seeking an HR Insights & Customer Success Consultant to transform HR data into actionable strategies. This role combines data analysis with client consulting, helping organizations make informed decisions. You'll engage with senior leadership, deliver strategic recommendations, and support clients in developing effective engagement strategies. If you have a passion for data and a knack for storytelling, this is your chance to make a significant impact in a dynamic environment. Join a forward-thinking team that values innovation and collaboration, where your insights will drive meaningful change.

1+ years in Insight/Research role dealing with HR/Employee data.
Strong data analysis and storytelling skills required.

Analyze survey data and present insights to senior leaders.
Guide leadership teams on engagement trends and benchmarks.

Data Analysis

Storytelling

Communication Skills

Presentation Skills

HR/Employee Data Insight

Excel

Word

PowerPoint

Data Visualization Tools

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HR Insights & Customer Success Consultant, Hertfordshire

Client:

Location: Hertfordshire, United Kingdom

Job Category:

Other

EU work permit required: Yes

Job Views:

Posted:

13.04.2025

Expiry Date:

28.05.2025

Job Description:

HR Insights & Customer Success Consultant (HR Analytics, People Analytics)

Location: Hertfordshire (Hybrid with 2 days WFH)

I’ve partnered with a super-exciting scaleup based in Hertfordshire looking for an HR Insights & Customer Success Consultant to take responsibility for translating HR data into actionable strategies that help clients drive informed decision-making. This role involves data analysis, client consulting/onboarding, and delivering strategic recommendations to senior leadership.

Key responsibilities:

Analyze survey data, identify key themes, and present insights to senior leaders.
Deliver executive presentations and strategic recommendations.
Guide leadership teams in understanding engagement trends and industry benchmarks.
Support clients in survey design and engagement strategy development.
Facilitate workshops and coaching sessions to help managers act on insights.
Create content on my client’s business trends and best practices.
Represent the business at events, webinars, and conferences.
Contribute to strategic discussions on engagement roadmaps.
Onboard and train new customers.
Manage client relationships.

Skills & Experience:

1+ years in an Insight/Research role dealing with HR/Employee data.
Strong data analysis and storytelling skills.
Proficiency in Excel, Word, and PowerPoint; experience with data visualization is a plus.
Excellent communication and presentation skills, comfortable engaging with senior leaders.

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