HR Employee Relations Administrator

University Hospital Southampton NHS Trust

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for a detailed job description of the role.

Main duties of the job

The Employee Relations team at University Hospital NHS Foundation Trust (UHS) have an excellent opportunity for an administrator to join the team for a fixed-term contract to cover maternity leave. The role is for 22.5 hours per week.

You will need to have advanced Microsoft Office skills and be able to take minutes of meetings at speed. You should have excellent, friendly and customer-focused communication skills. You must be able to work on MSTeams, produce Excel reports and deal with phone calls. You should also have good teamwork skills as this role will sit in a large team. Due to the nature of the role, confidentiality is expected as part of the role.

If you have a background in administration and have an interest in knowing more about HR, this might be the role for you.

Job responsibilities

This role is 22.5 hours per week and it is expected that it will be a mixture of onsite and home working, with likely 2 days in the office per week. There is flexibility for the 22.5 hours to be worked over 3-5 days.

The following are some of the main parts of the role:

• Provide administration and transaction processes for the Employee Relations department, which will involve arranging meetings and panel hearings within agreed timescales.
• Ensure that multiple managers are able to attend meetings by contacting them and their PAs, then arranging the meeting invitations via MSTeams or booking meeting rooms.
• Take first-line response to phone queries and escalate to the relevant Employee Relations Consultant, logging all calls on the ER database.
• Monitor an inbox, triage and escalate queries, produce reports as requested in a timely manner, and put together hearing packs.

To be successful in the role, you will need to demonstrate a good standard of education including English and Maths, have recent experience in a complex administrative environment, and previous experience in a customer-facing role. You will also need to demonstrate advanced keyboard skills, concentration, and MS Office skills, along with being able to take the initiative and work under pressure.

Person Specification

Qualifications

• Good standard of general education (i.e., 5 GCSE's, including English and Maths, or equivalent level of qualification)
• NVQ3/A Level qualification (or equivalent) in a business-related subject, or equivalent knowledge through relevant experience
• CIPD level 3
• Ability to study for Level 5 or 7 CIPD

Knowledge and Experience

• Recent experience in a complex administrative environment.
• Previous experience in a customer-facing role.
• Track record of meeting objectives.
• Previous experience in a Human Resources environment.
• Experience of working in a healthcare environment.
• Experience using the NHS Electronic Staff Record (ESR) HR and Payroll system.
• Familiarity with NHS conditions of service and Trust policies & procedures.
• Experience of using an ER tracking system to administer key employee relations processes.
• Previous experience in a similar role, administering HR issues.

Values and behaviours

• Patients First
• Always Improving
• Working Together

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Salary: £24,071 to £25,674 a year pa or pa pro rata