HR Documentation Advisor

Austin Fraser; Hinckley; On-site; GBP 25,000 - 45,000; Full time

Job description

Are you an up and coming HR professional wanting to start or progress your career in HR?

Are you a master in customer service, attention to detail and you are ready to elevate to the next level?

Are you ready to take on a new job that provides a perfect platform to grow yourself and your career then read on…..

Portfolio are proud to be exclusively representing one of the UK's market leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for an experienced HR Advisor to join a vibrant, award-wining, fast growing organisation, dealing with Business owners and their HR needs. Our client is a fun, lively, fast-paced consultancy company who can offer excellent exposure and progression. The role will involve calls and emails with clients advising and consulting on their documentation, if changes are needed or even to create them from scratch so you will need up to date knowledge of current legislation in Employment Law and HR. If you have the relevant knowledge or experience, please apply and we'll be in touch!

Job Purpose and Overview

We're looking for a dynamic, motivated, high performing HR professional to work with Croner clients to provide documentation support.

The HR Office Documentation Consultant is responsible for providing support to our clients, creating new and amending existing contracts and policies.

The role will be office based at the Hinckley office.

Day-to-Day Responsibilities

1. Respond to client requests in line with company SLA
2. Create the employment documentation or critique the clients' own documentation to meet their needs, in accordance with Croner's policies and procedures
3. Provide HR support for clients in a timely, efficient and comprehensive manner
4. Liaise with clients via phone and email and deal with queries as appropriate
5. Ensure deadlines and targets are met
6. Attend team meetings, as required
7. Record work utilizing the systems in place

What You Bring to the Team

1. Experience of working in employment law and/or human resource role
2. Ideally degree level and CIPD qualified
3. Thorough knowledge of employment practices
4. Professional approach
5. Confident manner facing clients and on the phone
6. Ability to work under pressure
7. Organisational and time management skills
8. Excellent attention to detail
9. Willingness to travel

Benefits

1. 25 days holiday a year increasing with length of service
2. 6 monthly salary increase based on achieving set out KPIs
3. Career progression opportunities
4. Regular training delivered by HR experts in their field
5. Profit sharing bonus if targets are met each year
6. Additional day off on your birthday

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