We are looking to hire an experienced HR Coordinator for a circa 15 month FTC based in our Manchester office.
Main Purpose of the Job
We are looking for an experienced HR Coordinator to join our growing HR Team. You will be responsible for the provision of a professional and effective HR transactional and administrative service, acting as the first point of contact for HR-related queries from our employees and external partners. You will have previous experience of working in a fast-paced environment, with the ability to prioritise competing deadlines and manage high workload volumes while maintaining exceptional attention to detail.
This is a demanding but varied role, with responsibility for a wide range of tasks and the opportunity to engage with colleagues across our operational areas and within other business services functions.
Your responsibilities will include but not be restricted to:
- Acting as the first point of contact for HR queries, consistently delivering a high standard of customer service.
- Providing advice and guidance on HR-related issues, policies and procedures.
- General HR administration, including production of contracts of employment, letters and other relevant HR documentation.
- Maintaining confidentiality, accurate HR records and processing information in line with relevant Data Protection legislation at all times.
- Overseeing our employee offboarding and onboarding processes, ensuring timely completion in line with current procedures.
- Processing and advising on all types of absence (e.g. family leave, sickness absence, annual leave, sabbaticals etc) and flexible working requests.
- Providing accurate and timely information to the Payroll Team for the monthly payroll cycle, resolving or escalating queries where appropriate.
- Tracking new employees through the probationary process, to ensure timely completion of documentation and escalating issues where appropriate.
- HR data and reporting, responding to ad-hoc data requests and producing regular monthly reports as required (e.g. HR Dashboard, probationary period, sickness absence etc.)
- Assisting the HR Advisor with our Employee Relations caseload (including performance and absence management).
- Supporting the Head of HR and HR Advisor with the delivery of both cyclical and ad-hoc HR projects as and when required.
- Proactively identifying areas for improvement and contributing to process improvement initiatives.
- Actively contributing to the development of our HR Apprentice and overseeing their day-to-day tasks.
To be successful in this role, you will possess:
- Demonstrable experience within a HR administration role.
- Excellent communication and interpersonal skills.
- Working knowledge and understanding of UK employment law with respect to terms and conditions of employment and HR policies and procedures.
- Strong attention to detail and the ability to work well under pressure.
- A collaborative approach with the ability to work effectively with others both within the HR team and across the wider business.
- The confidence to work autonomously to achieve objectives and the ability to manage competing deadlines.
Essential
Qualifications
- CIPD qualified or working towards.
Experience
- IT-literate, proficiency with MS Office (Word, Excel, PowerPoint and Outlook etc).
- Previous experience in a HR administration role.
Preferred
- Working in a professional services/ engineering consultancy environment.
- Payroll administration.
- Supporting with Employee Relations cases (e.g. Sickness Absence, Grievance, Disciplinaries etc).
- Data analysis and reporting.