HR Coordinator

Sterling Recruitment Services are looking to recruit a seasoned HR Coordinator to join our client based in Billingham.

Working hours:
Monday to Thursday 08:00 - 17:00 and Friday 08:00 - 16:00

Job Role:
Act as the central point of contact for workforce-related matters, providing practical support and guidance to managers and employees across the business.
Support site teams in recruiting and onboarding new personnel for operational requirements.
Oversee and maintain workforce administration systems, ensuring records are accurate and up to date.
Coordinate and track employee training requirements in line with operational needs and industry standards.
Foster strong working relationships across the business and support staff development.
Regularly review current procedures and recommend improvements aligned with operational effectiveness and legal compliance.

Key Responsibilities:

1. Recruitment
   Work with managers to plan and execute recruitment for site personnel.
   Draft job specifications and coordinate advertising of vacancies.
   Organise and participate in interviews, ensuring fair and consistent processes.
   Liaise with recruitment agencies as needed and ensure terms are agreed via Procurement.
   Ensure all new starter documentation is complete, correct, and compliant before employment begins.
2. Workforce Administration
   Maintain accurate records for all employees on internal systems.
   Monitor probation periods and staff reviews, prompting line managers where necessary.
   Support managers with advice and coordination of any workforce-related issues or concerns.
   Maintain secure and up-to-date personnel files (both digital and physical).
   Draft and issue correspondence as required (e.g. contracts, confirmation letters, updates).
3. People Support & Communication
   Provide support to employees and management teams to resolve day-to-day workforce matters.
   Attend and support formal meetings (e.g. conduct, grievance) and produce necessary documentation.
   Ensure consistency and fairness in handling staff issues, always aligned with company standards.
   Organise employee forums or engagement meetings as required by the business.
   Provide operational reporting on workforce data (e.g. absences, timekeeping).
4. Training Coordination
   Monitor and maintain the training matrix, ensuring certifications are current and fit for operational needs.
   Identify future training needs in consultation with managers and align with project requirements.
   Liaise with training providers (approved suppliers) to source and book suitable courses.
   Track training costs and highlight value-added opportunities or savings.
   Collect and analyse training feedback to improve course relevance and quality.
   Ensure induction training and safety hub materials are delivered and understood by new staff.

General Requirements:
Always maintain confidentiality and professionalism.
Be responsive and flexible to support the needs of the operational teams.
Champion an efficient, practical approach to people and workforce management that supports business delivery.