HR Co-Ordinator

HR Co-Ordinator

Location: Devonport (hybrid 3 days in site)

Contract Duration: 12 Months

Salary: £13.00 per day (Umbrella)

Clearance: BPSS

This role will ensure the People Centre continually strives to deliver high-quality standards and meet the agreed timescales with the business. The position requires someone who is customer-focused, providing first-line interaction with all Recruiting Managers while facilitating the onboarding of new candidates.

With a collaborative approach to working with the wider People Centre Team and our internal and external stakeholders, you will be expected to demonstrate strong HR administrative skills while delivering a professional and efficient service, placing the customer at the heart of our operations and ensuring an excellent recruitment experience for stakeholders.

Specific activities include:

• Providing support and assisting with cases generated on the case management system (PeopleAssist), taking ownership of cases while adhering to service level agreements.
• Facilitating the administration of employment contracts and onboarding of new candidates.
• Engaging with hiring managers and candidates to provide regular updates on the onboarding process.
• Ensuring HR data is recorded accurately on HR systems and aligns with payroll deadlines.
• Working independently and collaboratively with the wider People Centre team.
• Managing workload effectively in a fast-paced environment while ensuring clear communication with customers and team members to manage expectations.

The successful individual will:

• Be committed to providing the highest level of customer service.
• Be eager to learn and adapt to the changing needs of the business.
• Confidently provide guidance and advice in a fast-paced environment.
• Adapt to changing ways of working and confidently suggest changes to improve customer experience.
• Be proactive and organized in resolving queries within expected timescales.
• Exhibit meticulous attention to detail when updating the HR system, Success Factors.
• Be a great team player.
• Have a good understanding of current HR policies, GDPR, and Employment Law.

Education and Qualifications:

• Standard Grades including English and Mathematics.
• CIPD Level 3 (desired but not essential).