HR Advisor

Robert Walters; Greater Manchester; On-site; GBP 30,000 - 35,000; Full time

Job description

HR Advisor

Contract: Permanent
Salary: £30K - £35K p/a
Hours: Mon-Fri, 9-5
Location: Manchester City Centre
Interview: 1 stage, F2F

Our client is seeking a knowledgeable and dependable Human Resources Advisor to join their team in Manchester City Centre. This role offers a competitive salary of £30K - £35K, reflecting the level of expertise required. As an HR Advisor, you will provide essential HR and Employment Law advice to a diverse range of clients across various sectors throughout the United Kingdom. You will be part of a supportive team, providing legally compliant solutions via telephone, ensuring business needs are met while highlighting any non-compliant commercial options and associated risks.

What you'll do:

• Continually update personal knowledge of HR and Employment Law.
• Achieve standards set within the performance framework to support all clients with quality advice in a productive manner.
• Actively own and lead cases to resolution, building rapport and relationships with clients on each interaction.
• Log all advice accurately onto the internal system, taking ownership and responsibility for ongoing cases.
• Review client documentation and provide feedback and advice accordingly.
• Follow internal protocols for managing and escalating cases where applicable.
• Offer the client options regarding utilisation of other products and services.
• Actively seek and encourage client feedback by various methods.
• Deliver training to colleagues and clients as required.
• Undertake Welcome Calls with new clients and discuss with them the software, services and products.

What you bring:

• Ability to build and maintain excellent relationships with clients.
• A 'can-do' attitude and thirst for knowledge.
• Effective communication skills within the team and with clients.
• Ability to work in a fast-paced environment.
• Strong time management skills with ability to manage own caseload.
• Dynamic and flexible approach with ability to work under pressure.
• Pride in delivering a high-quality service.
• Genuine desire to own, lead and resolve issues for clients by providing efficient, pragmatic solutions.

What sets this company apart:

Our client is renowned for their commitment to providing top-notch HR and Employment Law advice to a diverse range of clients across various sectors. They offer a supportive team environment where collaboration and knowledge sharing are encouraged. Their focus on continuous learning and development ensures that their team members are always at the forefront of industry trends and changes. This is an excellent opportunity to join a company that values its employees and offers flexible working opportunities.

What's next:

Ready to take the next step in your HR career? Apply today by completing the form below.